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- Tasks: Provide on-site support, install and maintain Mako robotic systems.
- Company: Join a leading robotics company with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Why this job: Be at the forefront of technology and make a real difference in robotics.
- Qualifications: Bachelor’s degree in Engineering or relevant experience required.
- Other info: Dynamic role with 80% travel and strong career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Work Flexibility: Field-based Mako Field Service Technician North UK & Scotland
We are seeking an outgoing and dedicated individual to join our team as a Mako Field Service Technician. In this role, you will be responsible for providing on-site technical support, performing installations, repairs, maintenance, and testing of Mako robotic systems. You will also manage tasks effectively to ensure all work is completed on schedule. To succeed in this role, you should possess strong analytical and time management skills. A first-class Mako Field Service Technician demonstrates leadership, excellent service orientation, and the ability to work independently with minimal supervision to deliver high-quality outcomes.
What you will do:
- Provide on-site technical support and customer service.
- Install, repair, maintain, and test Mako robotic systems.
- Troubleshoot and resolve operational issues in the field.
- Identify technical problems and perform root cause analysis.
- Understand customer needs and provide appropriate recommendations.
- Collaborate with colleagues to ensure consistent, high-quality support.
- Manage work progress and ensure adherence to schedules.
- Document service activities and complete detailed service reports.
- Build and maintain strong relationships with customers.
- Use your technical expertise and problem-solving skills to manage multiple projects, make sound decisions independently, and deliver effective solutions in a fast-paced environment.
- Engage confidently with customers and colleagues, building strong relationships through clear communication and a collaborative approach.
What you will need:
- Bachelor’s degree in an Engineering discipline, or equivalent combination of education and experience.
- Familiarity with robotics or complex capital equipment preferred.
- Proficiency in Windows operating systems and Microsoft Office applications.
Travel Percentage: 80%
Mako Field Service Technician employer: Stryker
Contact Detail:
Stryker Recruiting Team
We think you need these skills to ace Mako Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Mako Field Service Technician role. We want to see how your background in engineering or robotics can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about the role and how you can contribute to our team. Don’t forget to mention your problem-solving skills and customer service experience.
Showcase Your Technical Skills: Since this role involves working with Mako robotic systems, be sure to highlight any technical expertise you have. Whether it’s troubleshooting or installations, we want to know how you can bring your skills to the table.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Stryker
✨Know Your Tech
Make sure you brush up on your knowledge of Mako robotic systems and any relevant engineering principles. Being able to discuss specific technical aspects during the interview will show that you're not just familiar with the equipment, but that you can also troubleshoot and resolve issues effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully identified and resolved technical problems. This could be anything from a challenging installation to a tricky repair. Highlighting these situations will demonstrate your analytical skills and ability to work independently.
✨Emphasise Customer Service
Since this role involves a lot of customer interaction, think about times when you've gone above and beyond for a client. Be ready to discuss how you build relationships and communicate effectively, as this will be key in providing high-quality support.
✨Time Management is Key
With 80% travel and multiple projects to juggle, it's crucial to showcase your time management skills. Prepare to talk about how you prioritise tasks and manage your schedule to meet deadlines, ensuring that all work is completed on time without compromising quality.
