At a Glance
- Tasks: Provide expert clinical and technical support for advanced navigation systems in a field-based role.
- Company: Join one of the world’s leading medical device companies, Stryker.
- Benefits: Competitive salary, comprehensive training, healthcare benefits, and a company car.
- Other info: Extensive travel (80%) and opportunities for career growth in a dynamic team environment.
- Why this job: Make a real difference in patient care while working with cutting-edge medical technology.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Do you want to work for one of the world’s leading medical device companies? As an Enabling Tech Clinical Support Specialist, you will provide expert clinical and technical support for Stryker’s Q Guidance spine and cranial navigation systems, as well as legacy Nav3i and Airo systems. You will partner closely with surgeons, OR teams, and internal sales colleagues to ensure successful installation, training, and long-term adoption of advanced navigation technology.
This is a field-based role with approximately 80% travel, combining remote first-line support with extensive on-site clinical presence, including intraoperative guidance and hands-on training in hospital environments.
What you will do
- Provide field-based clinical and technical support for Q Guidance, legacy Nav3i, and Airo CT systems, including first-line troubleshooting.
- Deliver on-site clinical and intraoperative support to maximize system utilization and clinical value.
- Train surgeons and OR teams on system use, workflows, and best practices.
- Lead installation and integration of navigation systems and related healthcare IT solutions.
- Support regional sales teams through pre-sales demonstrations and clinical expertise.
- Act as first point of contact for remote customer support and training.
- Resolve customer issues in line with service and escalation protocols.
- Drive successful onboarding, adoption, and long-term customer engagement.
- Collaborate closely with Application Engineers and sales teams as one Enabling Technologies unit.
What you need
Required:
- Bachelor’s degree or equivalent professional experience in Medical, Life Sciences, Engineering, or Business.
- Proven ability to quickly learn, understand, and communicate complex medical technology and clinical workflows.
- Strong organizational, administrative, and time‑management skills, suited to a field-based environment.
- Excellent communication skills with the ability to train and support surgeons and clinical teams.
- Strong customer-first mindset, with a high level of professionalism and service orientation.
- Stress resistance and strong problem-solving skills.
- Natural ability to build relationships and understand the needs of others.
- Attention to detail and ability to analyze written specifications.
- Solid computer proficiency, including standard tools such as Excel.
- Willingness to travel extensively (80%+); valid driver’s license required.
- Fluency in English.
Preferred:
- Minimum 2 years of relevant experience in healthcare, medical devices, or a clinical environment.
- Knowledge of spine surgery, navigation systems, or spinal anatomy preferred.
- Experience supporting procedures in an operating room or surgical setting.
- Experience delivering clinical education, onboarding, or user training.
- Proven ability to support complex technology implementations in hospital environments.
- Experience partnering effectively with sales or commercial teams.
What We Offer
- Comprehensive product, field sales, and leadership training.
- High-quality products that make a meaningful difference to patients.
- Competitive compensation including base salary, commission, and bonus.
- Attractive benefits package including healthcare, wellness programs, and service awards.
- Company car or car allowance, mobile phone, laptop, and iPad.
- A high-performing, value-driven team environment.
Location/Residency: London, South East UK, M4 Corridor, Midlands, or South Central UK.
Travel Percentage: 80%
Enabling Technologies Clinical Support Specialist - UK in London employer: Stryker
Stryker is an exceptional employer, offering a dynamic work environment where innovation meets patient care. As an Enabling Technologies Clinical Support Specialist, you will benefit from comprehensive training, competitive compensation, and a supportive team culture that prioritises professional growth and collaboration. With extensive travel opportunities across the UK, you'll engage directly with healthcare professionals, making a tangible impact in surgical settings while enjoying a flexible field-based role.
StudySmarter Expert Advice🤫
We think this is how you could land Enabling Technologies Clinical Support Specialist - UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with professionals in the medical device field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to people on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you land that interview, make sure you can clearly explain how your skills align with the role of an Enabling Tech Clinical Support Specialist. Focus on your experience with medical technology and your ability to train others – that’s what they want to hear!
✨Tip Number 3
Showcase your problem-solving skills! In this role, you’ll need to troubleshoot and resolve issues on the spot. Prepare examples from your past experiences where you’ve successfully tackled challenges, especially in clinical or technical settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. So, get your application in and let’s get the conversation started!
We think you need these skills to ace Enabling Technologies Clinical Support Specialist - UK in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Enabling Technologies Clinical Support Specialist role. Highlight any relevant experience in medical devices or clinical environments, and don’t forget to showcase your communication skills and customer-first mindset!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your ability to learn complex technologies quickly and your experience in training others.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. This is especially important for a field-based position like this one, where stress resistance and problem-solving are key to success.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stryker
✨Know Your Tech
Make sure you brush up on the Q Guidance, Nav3i, and Airo systems before your interview. Understand their functionalities and be ready to discuss how you would troubleshoot common issues. This will show that you're not just familiar with the technology but also passionate about it.
✨Showcase Your Communication Skills
Since this role involves training surgeons and OR teams, practice explaining complex concepts in simple terms. You might even want to prepare a mini-presentation or role-play scenario to demonstrate your ability to communicate effectively. This will highlight your teaching skills and customer-first mindset.
✨Demonstrate Problem-Solving Abilities
Think of specific examples from your past experiences where you successfully resolved issues in a clinical or technical setting. Be ready to share these stories during the interview, as they will illustrate your stress resistance and problem-solving skills, which are crucial for this role.
✨Emphasise Team Collaboration
This position requires working closely with sales teams and Application Engineers. Prepare to discuss how you've collaborated with others in previous roles. Highlight any experiences where you contributed to a team’s success, as this will show that you can work well within the Enabling Technologies unit.
