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- Tasks: Provide on-site support, install and maintain Mako robotic systems.
- Company: Join a leading tech company focused on robotics and innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in the field.
- Why this job: Be part of a dynamic team making a real impact in robotics.
- Qualifications: Bachelor’s degree in Engineering or relevant experience required.
- Other info: 80% travel involved; perfect for adventurous tech enthusiasts!
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an outgoing and dedicated individual to join our team as a Mako Field Service Technician. In this role, you will be responsible for providing on-site technical support, performing installations, repairs, maintenance, and testing of Mako robotic systems. You will also manage tasks effectively to ensure all work is completed on schedule. To succeed in this role, you should possess strong analytical and time management skills. A first-class Mako Field Service Technician demonstrates leadership, excellent service orientation, and the ability to work independently with minimal supervision to deliver high-quality outcomes.
What you will do:
- Provide on-site technical support and customer service.
- Install, repair, maintain, and test Mako robotic systems.
- Troubleshoot and resolve operational issues in the field.
- Identify technical problems and perform root cause analysis.
- Understand customer needs and provide appropriate recommendations.
- Collaborate with colleagues to ensure consistent, high-quality support.
- Manage work progress and ensure adherence to schedules.
- Document service activities and complete detailed service reports.
- Build and maintain strong relationships with customers.
- Use your technical expertise and problem-solving skills to manage multiple projects, make sound decisions independently, and deliver effective solutions in a fast-paced environment.
- Engage confidently with customers and colleagues, building strong relationships through clear communication and a collaborative approach.
What you will need:
- Bachelor’s degree in an Engineering discipline, or equivalent combination of education and experience.
- Familiarity with robotics or complex capital equipment preferred.
- Proficiency in Windows operating systems and Microsoft Office applications.
Travel Percentage: 80%
Mako Field Service Technician in Durham employer: Stryker
Contact Detail:
Stryker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mako Field Service Technician in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to talk about your skills and experiences. We want you to shine and show them why you’re the perfect fit for the Mako Field Service Technician role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. We believe that a little courtesy can make a big difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see your application and hopefully welcome you to our team soon!
We think you need these skills to ace Mako Field Service Technician in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mako Field Service Technician role. Highlight your technical skills, experience with robotics, and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your problem-solving skills and ability to work independently.
Showcase Your Soft Skills: While technical skills are crucial, we also value strong communication and customer service abilities. Make sure to include examples of how you've built relationships and collaborated with others in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at Stryker
✨Know Your Tech
Make sure you brush up on your knowledge of Mako robotic systems and similar technologies. Being able to discuss specific features, troubleshooting techniques, and your past experiences with robotics will show that you're not just a candidate, but a potential asset to the team.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your analytical skills and ability to work independently under pressure.
✨Showcase Your Customer Service Skills
As a Field Service Technician, you'll be interacting with customers regularly. Be ready to share instances where you've gone above and beyond to meet customer needs. Highlight your communication skills and how you build relationships, as this is key to success in the role.
✨Time Management is Key
Since you'll be managing multiple projects and adhering to schedules, come prepared with examples of how you've effectively managed your time in previous roles. Discuss any tools or methods you use to stay organised and ensure timely completion of tasks.
