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- Tasks: Support Stryker products in joint replacement and robotic surgery, ensuring top-notch service.
- Company: Join a leading medical technology company dedicated to improving patient outcomes.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Why this job: Make a real difference in healthcare while working with innovative surgical technologies.
- Qualifications: 2 years of theatre or medical experience; strong communication and presentation skills.
- Other info: Flexible work environment with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Work Flexibility: Field-based. The Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role within Stryker UK will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day-to-day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.
Key Activities & Accountabilities:- Servicing existing and new customer base within the theatre and clinical environment.
- Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
- Providing theatre and wider HCP staff with training on Stryker products.
- Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
- Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
- Implementation of training, provision of instruments and implementation of new Stryker business, including organizing and conducting training workshops and events for a broad customer group.
- Communicating essential features and benefits of products and their clinical application.
- Always demonstrating outstanding ethics, treating customers and other employees with respect and representing Stryker in the best possible light.
- Behaving with integrity and delivering on commitments within required timescales.
- Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
- Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.
- Developing an understanding of the local healthcare environment and regional strategy.
- Additional responsibilities as directed by RSM (Regional Sales Manager).
Theatre experience or professional training in a medical environment preferred. Industry background also advantageous.
Experience:Minimum 2 years’ theatre or medical experience. Commercial knowledge and an understanding of cost pressures surrounding theatres and surgical procedures is important. Computer skills – MS Office, Excel etc. Presentation skills with modern presentation media. Workshop/product demonstration skills including anatomy and physiology knowledge base.
Competencies:- High level communicator.
- Ability to work in a collaborative manner with colleagues and customers.
- Professional, disciplined, focused, and organised.
- Strong sense of responsibility.
- Ability to self-motivate, work under pressure and deal with challenge.
- Winning personality and extensive people skills.
- Actively seeks continuous self-improvement.
- Flexible to change.
This role will predominantly be based in Edinburgh. Travel Percentage: 70%
Product Support Specialist Manual and Robotic in Dunbar employer: Stryker
Contact Detail:
Stryker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist Manual and Robotic in Dunbar
✨Tip Number 1
Network like a pro! Get out there and connect with people in the medical field, especially those who work with Stryker products. Attend industry events, workshops, or even local meet-ups to make those valuable connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! If you’ve got theatre experience or product knowledge, don’t be shy about it. Prepare a mini-presentation or demo that highlights your expertise in robotic surgery or joint replacement procedures. This can really impress potential employers during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Stryker or similar companies and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land that dream job.
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in the medical field, especially around robotic surgeries. This not only boosts your knowledge but also shows potential employers that you’re committed to continuous improvement and staying ahead in your career.
We think you need these skills to ace Product Support Specialist Manual and Robotic in Dunbar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Product Support Specialist role. Highlight any theatre experience or medical training you've had, as well as your ability to work collaboratively with teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting Stryker products and how your background makes you a great fit for the team. Don’t forget to mention your understanding of the clinical environment!
Showcase Your Communication Skills: As a Product Support Specialist, communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV or cover letter, make sure your writing is professional yet approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Stryker
✨Know Your Products Inside Out
Make sure you have a solid understanding of Stryker's products, especially those related to joint replacement and robotic surgery. Familiarise yourself with the features, benefits, and clinical applications of these products so you can confidently discuss them during the interview.
✨Showcase Your Theatre Experience
Highlight your previous theatre or medical experience, as this is crucial for the role. Be prepared to share specific examples of how you've supported clinical staff or managed inventory in a surgical environment, demonstrating your ability to thrive in high-pressure situations.
✨Demonstrate Your Communication Skills
As a Product Support Specialist, you'll need to communicate effectively with both customers and colleagues. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've successfully collaborated with teams in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life scenarios. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to customer service and training in a clinical setting.
