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- Tasks: Support surgeons with innovative medical devices and ensure successful surgical outcomes.
- Company: Join Stryker, a leading medical device organisation making a real difference in healthcare.
- Benefits: Hands-on training, career development, and the chance to impact patients' lives.
- Why this job: Be part of a fast-growing team and learn from industry leaders in medical technology.
- Qualifications: Passion for healthcare, eagerness to learn, and strong communication skills.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Why join Stryker? Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. We have never been afraid to push forward and navigate the best paths for our clients and patients.
This is a fantastic opportunity to join one of Stryker’s fastest growing divisions and the number 1 shoulder company in the UK. In this role, you will develop the skills and certifications necessary to optimally perform in this technical and clinical role. Gain hands‑on training and experience on the use of Stryker’s Upper Extremity portfolio including Blueprint planning and Tornier shoulder solutions to ensure successful surgical outcomes.
Provide clinical product support to all end users and on‑site guidance and assistance during surgical procedures. Resolve technical product and service issues as needed, and provide training, ongoing in‑services, and customer education to assigned accounts.
With the guidance of the Regional Sales Manager and the Territory Sales Managers, you will be responsible for working in collaboration with the field sales function to cover and support cases, as well as other related activities that contribute to the positive growth of the business across the designated region.
Key responsibilities will include:
- Completing all required training on an ongoing and timely basis and develop an understanding of all basic procedures.
- Building knowledge of Stryker implants, instrumentation and applicable clinical benefits.
- Learning proprietary software to prepare pre‑operative CT scans and assist surgeons in pre‑operative implant planning, implant sizing and positioning.
- Observing and applying practices used to train and guide surgeons and hospital staff.
- Shadowing and assisting in day‑to‑day coordination of accounts and necessary tasks to support scheduled upper extremity procedures.
- Delivering excellent customer service and fostering positive, trusting relationships with surgeons and hospital staff.
Associate Product Support Specialist, Upper Extremities - Midlands in Coventry employer: Stryker
Contact Detail:
Stryker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Product Support Specialist, Upper Extremities - Midlands in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees at Stryker or in the medical device field on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to product support and clinical scenarios. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for healthcare! During interviews, share personal stories or experiences that highlight your commitment to improving patient outcomes. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stryker team!
We think you need these skills to ace Associate Product Support Specialist, Upper Extremities - Midlands in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Product Support Specialist role. Highlight any relevant experience you have in medical devices or customer support, and don’t forget to showcase your technical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare and how your background makes you a great fit for Stryker. Be sure to mention specific products or technologies that excite you.
Showcase Your Soft Skills: In this role, you'll be working closely with surgeons and hospital staff, so it's important to highlight your communication and interpersonal skills. Share examples of how you've built positive relationships in previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stryker
✨Know Your Stuff
Make sure you have a solid understanding of Stryker's Upper Extremity portfolio. Familiarise yourself with their products, especially the Blueprint planning and Tornier shoulder solutions. This will not only show your enthusiasm but also help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves providing clinical product support, be ready to discuss your experience in customer service. Think of examples where you've built positive relationships or resolved issues effectively. This will demonstrate your ability to foster trust with surgeons and hospital staff.
✨Prepare for Technical Questions
Expect questions about surgical procedures and how you would assist during them. Brush up on relevant medical terminology and be prepared to explain how you would handle specific scenarios. This shows that you're proactive and ready to jump into the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training process, team dynamics, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
