Associate Medical Education Manager UK&I - Endoscopy Visualisation & Communications in Cardiff

Location

This is a field based role covering the UK&I

The role

Join a high‑impact Marketing team where you will shape how healthcare professionals learn, engage, and adopt innovative medical technologies.

This role offers the opportunity to influence strategy, partner with clinical leaders, and deliver education programs that directly support patient care and business growth.

If you thrive at the intersection of clinical insight, strategy, and execution, this is a chance to make a measurable difference.

What You Will Do

• Plan, execute, and continuously improve surgeon and sales training programs aligned to business priorities.
• Identify educational gaps and define targeted training solutions to address customer and commercial needs.
• Track and report training activity, including the number of surgeons trained and program utilization.
• Identify, develop, and manage a robust network of key opinion leaders, including contract management and relationship governance.
• Activate key opinion leaders across education programs, events, congresses, and product launches.
• Plan and deliver congresses, laboratories, workshops, and customer events, including logistics and on‑site execution.
• Manage out‑of‑theatre presence and all associated event logistics to ensure high‑quality customer experience.
• Allocate and manage budgets to prioritize high‑impact education events and activities.
• Develop, maintain, and update training materials and educational content for internal and external audiences.
• Support the sales organization in the field through joint customer engagement and education activities.
• Deliver product presentations and clinical training to healthcare professionals when required.
• Manage the kit fleet and demonstration equipment to support training, events, and sales activities.
• Support clinical trials, product evaluations, and evidence‑generation activities through education and logistics support.
• Lead and support launch events, sales training initiatives, and congress promotion activities.
• Track performance metrics for education programs and activation activities, using insights to optimize future execution.
• Drive customer activation through events and key opinion leader engagement to maximize education impact and adoption.
• Required
• Minimum 3 years of experience in medical devices, healthcare, or medical education.
• Bachelor’s degree or higher in a scientific, medical, business, or related discipline, or the equivalent work experience.
• Demonstrated experience managing customer‑facing education or training programs.
• Preferred
• Experience working with healthcare professionals and clinical faculty.
• Experience supporting product launches through education initiatives.
• Experience managing external vendors or third‑party education partners.
• Demonstrated experience managing budgets and interpreting business or program analytics.
• Additional Information
• Regular travel required to support on‑site education programs and stakeholder engagement.
• Driver’s license: Valid driver’s license required.
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