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For Companies At a Glance
- Tasks: Support Stryker products in joint replacement and robotic surgery, ensuring top-notch service.
- Company: Join a leading medical technology company dedicated to improving patient outcomes.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Why this job: Make a real difference in healthcare while working with innovative surgical technologies.
- Qualifications: 2 years of theatre or medical experience; strong communication and teamwork skills.
- Other info: Flexible work environment with opportunities for growth and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Work Flexibility: Field-based
The Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role within Stryker UK will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.
Key Activities & Accountabilities
- Servicing existing and new customer base within the theatre and clinical environment.
- Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
- Providing theatre and wider HCP staff with training on Stryker products.
- Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
- Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
- Implementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group.
- Communicating essential features and benefits of products and their clinical application.
- Always demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light.
- Behaving with integrity and delivering on commitments within required timescales.
- Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
- Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.
- Developing an understanding of the local healthcare environment and regional strategy.
- Additional responsibilities as directed by RSM (Regional Sales Manager).
Education
Theatre experience or professional training in a medical environment preferred. Industry background also advantageous.
Experience
- Minimum 2 years’ theatre or medical experience.
- Commercial knowledge and an understanding of cost pressures surrounding theatres and surgical procedures is important.
- Computer skills – MS Office, Excel etc.
- Presentation skills with modern presentation media.
- Workshop/product demonstration skills including anatomy and physiology knowledge base.
Competencies
- High level communicator.
- Ability to work in a collaborative manner with colleagues and customers.
- Professional, disciplined, focused, and organised.
- Strong sense of responsibility.
- Ability to self-motivate, work under pressure and deal with challenge.
- Winning personality and extensive people skills.
- Actively seeks continuous self-improvement.
- Flexible to change.
Location
This role will predominantly be based in Edinburgh
Travel Percentage: 70%
Product Support Specialist Manual and Robotic in Broxburn employer: Stryker
Contact Detail:
Stryker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist Manual and Robotic in Broxburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current Stryker employees. You never know who might help you land that interview!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Stryker or at an event, have a quick introduction ready. Highlight your experience in theatre or medical environments and how it aligns with the Product Support Specialist role.
✨Tip Number 3
Showcase your skills! If you’ve got experience with robotic procedures or training others, make sure to mention it in conversations. Bring along any relevant materials or examples of your work to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Stryker team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Product Support Specialist Manual and Robotic in Broxburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Specialist role. Highlight any relevant theatre or medical experience, and don’t forget to showcase your skills in training and customer support. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting Stryker products and how your background aligns with our mission. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: As a Product Support Specialist, communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV, cover letter, or any additional documents, let us see your winning personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application lands right where it needs to be. Plus, you’ll get to explore more about us and what we stand for!
How to prepare for a job interview at Stryker
✨Know Your Products Inside Out
Make sure you have a solid understanding of Stryker's products, especially those related to joint replacement and robotic surgery. Familiarise yourself with the features, benefits, and clinical applications of these products so you can confidently discuss them during the interview.
✨Showcase Your Theatre Experience
Highlight any relevant theatre or medical experience you have. Be prepared to share specific examples of how you've supported clinical teams or managed inventory in a surgical environment. This will demonstrate your capability to thrive in the role.
✨Demonstrate Your Communication Skills
As a Product Support Specialist, you'll need to communicate effectively with healthcare professionals. Practice articulating complex information clearly and concisely. Consider preparing a brief presentation on a Stryker product to showcase your presentation skills.
✨Emphasise Your Collaborative Spirit
This role requires working closely with sales teams and clinical staff. Be ready to discuss how you've successfully collaborated in past roles. Share examples that highlight your ability to work as part of a team and your commitment to providing exceptional customer service.
