Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon
Associate Product Support Specialist, Foot and Ankle - Essex & North East London

Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon

Basildon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support surgical procedures and learn about innovative medical devices in the Foot and Ankle sector.
  • Company: Join Stryker, a leading medical device organisation dedicated to improving healthcare.
  • Benefits: Gain hands-on training, develop skills, and enjoy a supportive work environment.
  • Why this job: Make a real difference in patients' lives while advancing your career in healthcare.
  • Qualifications: No prior experience needed; just a passion for learning and helping others.
  • Other info: Dynamic role with opportunities for growth and collaboration with healthcare professionals.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Why join Stryker? Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. We have never been afraid to push forward and navigate the best paths for our clients and patients.

In this role you will develop the skills and certifications necessary to optimally perform in this technical and clinical role. Gain hands-on training and experience on the use of Stryker’s Foot & Ankle portfolio including: Prophecy planning software, Infinity Total Ankle, MIS, to ensure successful surgical outcomes. With the guidance of the Regional Sales Manager and the Territory Sales Manager, you will be responsible for working in collaboration with the field sales function to cover and support cases, as well as other related activities that contribute to the positive growth of the business across the designated region.

Key responsibilities

  • Completing all required training on an ongoing and timely basis and develop an understanding of all basic procedures.
  • Build knowledge of Stryker implants, instrumentation and applicable clinical benefits.
  • Learn proprietary software to prepare pre-operative CT scans and assist surgeons in pre-operative implant planning, implant sizing and positioning.
  • Observe and apply practices used to train and guide surgeons and hospital staff.
  • Shadow and assist in day-to-day coordination of accounts and necessary tasks to support scheduled lower extremity procedures.
  • Deliver excellent customer service and foster positive, trusting relationships with surgeons and hospital staff.

Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon employer: Stryker

Stryker is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive training and hands-on experience in the medical device field. With a strong commitment to innovation and improving patient outcomes, our collaborative work culture fosters meaningful relationships with healthcare professionals, ensuring that you are part of a team making a real difference in people's lives. Located in Essex & North East London, this role provides unique opportunities to engage directly with cutting-edge technology and contribute to the advancement of healthcare in your community.
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Contact Detail:

Stryker Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon

✨Tip Number 1

Network like a pro! Reach out to professionals in the medical device field, especially those who work with Stryker. Use LinkedIn to connect and engage with them; you never know who might have a lead on an opportunity.

✨Tip Number 2

Prepare for interviews by practising common questions related to product support and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

✨Tip Number 3

Showcase your passion for healthcare and innovation during interviews. Share any relevant experiences or projects that highlight your commitment to improving patient outcomes—this will resonate well with Stryker's mission.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Stryker.

We think you need these skills to ace Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon

Technical Skills
Clinical Knowledge
Hands-on Training
Proprietary Software Proficiency
Customer Service
Relationship Building
Surgical Support
Pre-operative Planning
Instrumentation Knowledge
Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Associate Product Support Specialist role. Highlight any relevant experience you have with medical devices or customer service, and don’t forget to mention your technical skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare and how your background makes you a great fit for Stryker. Keep it engaging and personal – we want to see your personality!

Showcase Your Learning Mindset: In this role, you'll need to learn a lot on the job. Make sure to emphasise your willingness to learn and adapt in your application. Share examples of how you've picked up new skills quickly in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Stryker!

How to prepare for a job interview at Stryker

✨Know Your Stuff

Make sure you brush up on Stryker’s Foot & Ankle portfolio. Familiarise yourself with the products, especially the Prophecy planning software and Infinity Total Ankle. Being able to discuss these in detail will show your genuine interest and readiness for the role.

✨Showcase Your Customer Service Skills

Since this role involves working closely with surgeons and hospital staff, be prepared to share examples of how you've delivered excellent customer service in the past. Highlight any experiences where you built positive relationships or resolved issues effectively.

✨Ask Smart Questions

Prepare thoughtful questions about the role and the company. This could include inquiries about the training process or how success is measured in the position. It shows that you're engaged and serious about contributing to the team.

✨Demonstrate Your Team Spirit

This role requires collaboration with the field sales function, so be ready to discuss your experience working in teams. Share examples of how you’ve supported colleagues or contributed to group projects, emphasising your ability to work well with others.

Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon
Stryker
Location: Basildon

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  • Associate Product Support Specialist, Foot and Ankle - Essex & North East London in Basildon

    Basildon
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Stryker

    10000+
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