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For Companies At a Glance
- Tasks: Support surgeons with innovative medical devices and provide on-site guidance during surgeries.
- Company: Join a leading medical device organisation making a real difference in healthcare.
- Benefits: Enjoy a comprehensive rewards package, including bonuses, healthcare, and wellness programmes.
- Other info: Be part of a winning team focused on achieving remarkable results and career growth.
- Why this job: Make an impact in patients' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills, tech-savvy, and a willingness to learn and travel.
The predicted salary is between 35000 - 45000 £ per year.
Do you want to work for one of the world’s leading medical device organisations? We aim to make a difference to patients’ lives every day by delivering innovative products and technology to improve healthcare. In this role you will support surgeons and hospital staff in the Upper Extremities portfolio, provide clinical product support, give training and resolve technical issues.
Responsibilities
- Provide clinical product support and on-site guidance during surgeries.
- Resolve technical product and service issues and give training/education to assigned accounts.
- Communicate product benefits and clinical applications to surgeons and staff.
- Build relationships with stakeholders and use open questioning techniques to ascertain needs.
- Achieve sales results in line with annual sales targets and KPI metrics.
- Maintain existing customers and collaborate with the Sales Team and other departments.
- Administer IT-based customer database/CRM tools.
- Participate in in-house meetings to discuss organizational and business issues.
- Support/maintain quality and customer satisfaction.
- Contribute to basic business planning with mentor and manage daily, weekly, monthly planning.
Clinical/Technical Expertise
- Serve as front-line clinical and technical support before, during and after procedures.
- Educate surgeons and staff on clinical benefits and best practices.
- Complete designated training levels and understand basic manual procedures.
- Competently cover complex primary and revision procedures.
Qualifications
- Excellent communication, analytical and planning skills.
- Aptitude for learning and flexible approach to work.
- Strong teamwork, networking and computer skills (MS Office).
- Tech savvy and experienced working in theatre (beneficial).
- Willingness to travel and occasional weekend work.
- Positive, solution-oriented attitude with ethical integrity.
- Interest in anatomy and physiology.
- Valid UK driver’s licence.
Benefits
- In-house product training program.
- Comprehensive rewards package including bonuses, commissions, healthcare, family and parenting leaves, wellness programmes, onsite gym and restaurants, discount purchase programmes, and service and performance awards.
- Mobile phone, iPad, laptop, and company car or car allowance.
- Opportunity to discover strengths and own career development.
- Winning team committed to achieving more and delivering remarkable results.
Associate Product Support Specialist, Upper Extremities - East Anglia & Essex employer: Stryker
Contact Detail:
Stryker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Product Support Specialist, Upper Extremities - East Anglia & Essex
✨Tip Number 1
Network like a pro! Reach out to people in the medical device industry, especially those who work with upper extremities. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Practice your pitch! You’ll want to be ready to explain how your skills can support surgeons and hospital staff. Think about specific examples from your past experiences that showcase your clinical product support abilities.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After meeting someone or having an interview, drop them a quick message thanking them for their time and reiterating your interest. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace Associate Product Support Specialist, Upper Extremities - East Anglia & Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Product Support Specialist role. Highlight any relevant experience in clinical support, technical troubleshooting, and teamwork. We want to see how your skills align with our mission to improve healthcare.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with medical devices and how you can contribute to our team. Be sure to mention your interest in anatomy and physiology, as it’s a big plus for us.
Showcase Your Communication Skills: Since this role involves supporting surgeons and hospital staff, it's crucial to demonstrate your excellent communication skills. In your application, give examples of how you've effectively communicated complex information in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our winning team!
How to prepare for a job interview at Stryker
✨Know Your Product Inside Out
Make sure you’re familiar with the Upper Extremities portfolio and the specific products you'll be supporting. Understand their clinical benefits and applications, as this will help you communicate effectively with surgeons and hospital staff during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with medical professionals, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully communicated complex information or resolved issues to demonstrate your skills.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Brush up on common technical issues related to medical devices and think through how you would approach resolving them. This will show your analytical skills and readiness for the role.
✨Demonstrate Your Teamwork Spirit
This position requires collaboration with various stakeholders, so be ready to discuss your experience working in teams. Share specific examples of how you’ve built relationships and worked towards common goals, highlighting your flexibility and positive attitude.