Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide on-site support, install and maintain Mako robotic systems.
- Company: Join a leading tech company focused on robotics and innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in the field.
- Why this job: Be at the forefront of technology and make a real difference in customer operations.
- Qualifications: Bachelor’s degree in Engineering or relevant experience; robotics knowledge is a plus.
- Other info: Dynamic role with 80% travel and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an outgoing and dedicated individual to join our team as a Mako Field Service Technician. In this role, you will be responsible for providing on-site technical support, performing installations, repairs, maintenance, and testing of Mako robotic systems. You will also manage tasks effectively to ensure all work is completed on schedule. To succeed in this role, you should possess strong analytical and time management skills. A first-class Mako Field Service Technician demonstrates leadership, excellent service orientation, and the ability to work independently with minimal supervision to deliver high-quality outcomes.
What you will do:
- Provide on-site technical support and customer service.
- Install, repair, maintain, and test Mako robotic systems.
- Troubleshoot and resolve operational issues in the field.
- Identify technical problems and perform root cause analysis.
- Understand customer needs and provide appropriate recommendations.
- Collaborate with colleagues to ensure consistent, high-quality support.
- Manage work progress and ensure adherence to schedules.
- Document service activities and complete detailed service reports.
- Build and maintain strong relationships with customers.
- Use your technical expertise and problem-solving skills to manage multiple projects, make sound decisions independently, and deliver effective solutions in a fast-paced environment.
- Engage confidently with customers and colleagues, building strong relationships through clear communication and a collaborative approach.
What you will need:
- Bachelor’s degree in an Engineering discipline, or equivalent combination of education and experience.
- Familiarity with robotics or complex capital equipment preferred.
- Proficiency in Windows operating systems and Microsoft Office applications.
Travel Percentage: 80%
Mako Field Service Technician in Sunderland employer: Stryker UK Limited
Contact Detail:
Stryker UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mako Field Service Technician in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and the role of a Mako Field Service Technician. We suggest practising common interview questions and even some technical ones related to robotics to show off your expertise.
✨Tip Number 3
Show your personality! When you’re out there meeting potential employers, let your enthusiasm shine through. We want to see your passion for the role and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your professionalism. And remember, apply through our website for the best chance!
We think you need these skills to ace Mako Field Service Technician in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mako Field Service Technician role. Highlight your technical skills, experience with robotics, and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your problem-solving skills and ability to work independently.
Showcase Your Technical Expertise: In your application, be sure to showcase your technical expertise and familiarity with complex equipment. We love candidates who can demonstrate their analytical skills and experience in troubleshooting—so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stryker UK Limited
✨Know Your Tech
Make sure you brush up on your knowledge of Mako robotic systems and similar technologies. Familiarise yourself with common issues and troubleshooting techniques, as this will show your technical expertise and problem-solving skills during the interview.
✨Demonstrate Your Service Orientation
Prepare examples that highlight your customer service experience. Think about times when you went above and beyond to meet a customer's needs or resolved a challenging situation. This will showcase your ability to build strong relationships and provide excellent support.
✨Time Management is Key
Since the role involves managing multiple projects and adhering to schedules, be ready to discuss how you prioritise tasks and manage your time effectively. Share specific strategies you've used in the past to ensure timely completion of work.
✨Engage and Communicate
Practice clear and confident communication. During the interview, engage with your interviewers by asking questions and showing genuine interest in the company and its operations. This will demonstrate your collaborative approach and leadership potential.
