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- Tasks: Provide on-site support, install and maintain Mako robotic systems.
- Company: Join a leading tech company focused on robotics and innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in the field.
- Why this job: Be at the forefront of technology and make a real difference in customer operations.
- Qualifications: Bachelor’s degree in Engineering or relevant experience; robotics knowledge is a plus.
- Other info: Dynamic role with 80% travel and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an outgoing and dedicated individual to join our team as a Mako Field Service Technician. In this role, you will be responsible for providing on-site technical support, performing installations, repairs, maintenance, and testing of Mako robotic systems. You will also manage tasks effectively to ensure all work is completed on schedule. To succeed in this role, you should possess strong analytical and time management skills. A first-class Mako Field Service Technician demonstrates leadership, excellent service orientation, and the ability to work independently with minimal supervision to deliver high-quality outcomes.
What you will do:
- Provide on-site technical support and customer service.
- Install, repair, maintain, and test Mako robotic systems.
- Troubleshoot and resolve operational issues in the field.
- Identify technical problems and perform root cause analysis.
- Understand customer needs and provide appropriate recommendations.
- Collaborate with colleagues to ensure consistent, high-quality support.
- Manage work progress and ensure adherence to schedules.
- Document service activities and complete detailed service reports.
- Build and maintain strong relationships with customers.
- Use your technical expertise and problem-solving skills to manage multiple projects, make sound decisions independently, and deliver effective solutions in a fast-paced environment.
- Engage confidently with customers and colleagues, building strong relationships through clear communication and a collaborative approach.
What you will need:
- Bachelor’s degree in an Engineering discipline, or equivalent combination of education and experience.
- Familiarity with robotics or complex capital equipment preferred.
- Proficiency in Windows operating systems and Microsoft Office applications.
Travel Percentage: 80%
Mako Field Service Technician in Leeds employer: Stryker UK Limited
Contact Detail:
Stryker UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mako Field Service Technician in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can land you that Mako Field Service Technician role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to technical support and problem-solving. We recommend doing mock interviews with friends or using online resources to get comfortable. The more you practice, the more confident you'll feel when discussing your skills and experiences!
✨Tip Number 3
Showcase your hands-on experience! If you've worked with robotics or complex equipment before, make sure to highlight those experiences during interviews. We want to see how you’ve tackled challenges in the field and how you can bring that expertise to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board as a Mako Field Service Technician!
We think you need these skills to ace Mako Field Service Technician in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Mako Field Service Technician role. We want to see how your background in engineering or robotics can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about the role and how you can contribute to our team. Don't forget to mention your problem-solving skills and customer service experience.
Showcase Your Technical Skills: Since this role involves working with Mako robotic systems, be sure to highlight any technical expertise you have. We love seeing examples of how you've tackled challenges in the past, so include specific instances where you’ve made an impact.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Stryker UK Limited
✨Know Your Tech
Make sure you brush up on your knowledge of Mako robotic systems and similar technologies. Being able to discuss specific features, troubleshooting techniques, and your past experiences with robotics will show that you're not just a candidate, but a potential asset to the team.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work independently under pressure.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to discuss how you've built relationships with clients in previous roles. Share specific instances where your service orientation made a difference, and emphasise your communication skills.
✨Time Management is Key
With 80% travel and multiple projects to juggle, demonstrate your time management abilities. Talk about how you prioritise tasks and manage your schedule effectively to meet deadlines, ensuring that you can handle the demands of the job.
