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For Companies At a Glance
- Tasks: Support Stryker products and provide exceptional service to clinical customers.
- Company: Join a leading medical technology company focused on innovation.
- Benefits: Flexible work environment, training opportunities, and competitive pay.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic role.
- Qualifications: Strong communication skills and a passion for customer support.
- Other info: Opportunity to work with cutting-edge technology and collaborate with sales teams.
The predicted salary is between 36000 - 60000 £ per year.
Work Flexibility: Field-based
The Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role within Stryker UK will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.
Please note there is an expectation to work one weekend day per month, with a TOIL day given in the same week.
Key Activities
Product Support Specialist in Cardiff employer: Stryker UK Limited
Contact Detail:
Stryker UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former Stryker employees on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Stryker's products, especially in Joint Replacement and robotic surgery. We want to show that we’re not just interested, but genuinely passionate about what they do.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you’d handle real-life scenarios related to product support and customer service. This will help us feel more confident when it’s our turn.
✨Tip Number 4
Don’t forget to follow up! After the interview, shoot a thank-you email to express our appreciation. It’s a small gesture that can leave a lasting impression and show that we’re keen on the role.
We think you need these skills to ace Product Support Specialist in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Specialist role. Highlight any relevant experience you have with joint replacement procedures or robotic surgery, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting clinical customers and how you can contribute to Stryker's mission of delivering exceptional service.
Showcase Your Team Spirit: Since you'll be working closely with the local sales team, it's important to demonstrate your ability to collaborate effectively. Share examples of how you've worked in teams before and contributed to successful outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Stryker UK Limited
✨Know Your Products Inside Out
As a Product Support Specialist, you'll be dealing with Stryker's Joint Replacement products and robotic surgery systems. Make sure you research these products thoroughly. Understand their features, benefits, and common issues. This knowledge will help you answer technical questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
This role is all about supporting clinical customers, so be ready to discuss your previous experiences in customer service. Prepare examples that highlight your ability to handle difficult situations, provide solutions, and ensure customer satisfaction. This will demonstrate that you can deliver the exceptional service Stryker prides itself on.
✨Prepare for Team Collaboration Questions
You'll be working closely with the local sales team and coordinating training events. Think of examples where you've successfully collaborated with others to achieve a goal. Be ready to explain how you communicate effectively and contribute to a team environment, as this is crucial for the role.
✨Be Ready for Flexibility Discussions
Since the job requires working one weekend day per month, be prepared to discuss your availability and flexibility. Show that you're adaptable and willing to meet the demands of the role. This will reassure the interviewers that you're committed to providing the best support possible, even outside regular hours.
