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For Companies At a Glance
- Tasks: Support surgeons with innovative medical devices and ensure successful surgical outcomes.
- Company: Join Stryker, a leading medical technology company making healthcare better.
- Benefits: Competitive salary, bonuses, healthcare, and a comprehensive rewards package.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic environment.
- Qualifications: Experience in a clinical role, excellent communication, and a passion for learning.
- Other info: Enjoy hands-on training, travel opportunities, and a supportive team culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Work Flexibility: Field-based
Why join Stryker? Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. We have never been afraid to push forward and navigate the best paths for our clients and patients.
In this role you will develop the skills and certifications necessary to optimally perform in this technical and clinical role. Gain hands‑on training and experience on the use of Stryker’s products, specific to the Foot & Ankle and Upper Extremities portfolios. You will provide clinical product support to all end users and on-site guidance and assistance during surgical procedures. Resolve technical product and service issues as needed. You will provide training, ongoing in-services, and customer education to assigned accounts. The mission is to grow Stryker's Trauma & Extremities business by promoting clinical products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.
Responsibilities:
- Always demonstrate outstanding ethics.
- Treat customers and employees with respect, represent the company in the best possible light.
- Communicate essential benefits of products and their clinical applications.
- Act with integrity and reactively deliver on commitments within the required timescales.
- Develop rapport. Understand the importance of relationships in selling.
- Using open questioning techniques to ascertain customer's needs and has good working knowledge of key brands to open opportunities for the sales team to sell.
- Use customer troubleshooting opportunities to grow and protect the business.
- Understand that there are multiple stakeholders in the decision‑making process and ask appropriate questions to identify the stakeholders.
- Achieve sales results in line with the annual sales target and KPI metrics.
- Serve as front‑line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.
- Complete 101 and 201 training and develop an understanding of all basic manual procedures.
- Develop ability to competently cover complex primary and revision procedures.
What you need?
- Experience of working in a clinical role within a theatre environment.
- Tech savvy and minded.
- Excellent communication skills.
- Aptitude for learning.
- Analytical and planning skills.
- Flexible approach to work to adapt to changes.
- Strong teamwork and networking skills.
- Computer skills, MS Office.
- Willingness to travel and occasional weekend work.
- Positive attitude, a "can do" solution orientated approach to succeed.
- Goal Orientated, to thrive in this fast‑paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus.
- High Ethics & Integrity, we want you to win in the right way.
- An interest in anatomy and physiology.
- Valid UK drivers license.
What do we offer in return?
- Ability to discover your strengths, follow your passion and own your own career.
- In‑house product training program.
- Quality products that improve the lives of customers and patients.
- A winning team driven to achieve our mission and deliver remarkable results.
- Coworkers committed to achieving more and winning the right way.
- A comprehensive total rewards package including bonuses; commissions; healthcare; family and parenting leaves; wellness programs; onsite gyms and restaurants; discount purchase programs; and service and performance awards.
- In line with the requirements of the role, you will also receive a mobile phone, iPad, laptop, and company car or car allowance.
Who are we? Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world.
Product Support Specialist, Extremities - Northern Ireland in Belfast employer: Stryker UK Limited
Contact Detail:
Stryker UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist, Extremities - Northern Ireland in Belfast
✨Tip Number 1
Get to know the company inside out! Research Stryker's products and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your past experiences align with what Stryker is looking for, especially in clinical support and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Product Support Specialist, Extremities - Northern Ireland in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Support Specialist role. Highlight your clinical experience and tech-savvy skills, as these are key for us at Stryker.
Showcase Your Communication Skills: Since communication is crucial in this role, give examples of how you've effectively communicated with clients or colleagues in the past. We want to see that you can build rapport and convey complex information clearly.
Demonstrate Your Problem-Solving Ability: Use your application to illustrate how you've tackled challenges in a clinical setting. We love candidates who can think on their feet and provide solutions, especially in high-pressure situations.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Stryker UK Limited
✨Know Your Products
Familiarise yourself with Stryker's Foot & Ankle and Upper Extremities portfolios. Understand the key features and benefits of products like the Infinity Total Ankle and Blueprint planning software. This knowledge will help you communicate effectively during the interview and demonstrate your genuine interest in the role.
✨Showcase Your Clinical Experience
Be ready to discuss your previous clinical roles, especially any experience in a theatre environment. Highlight specific situations where you provided support or resolved technical issues. This will show that you have the hands-on experience needed for the Product Support Specialist position.
✨Demonstrate Strong Communication Skills
Practice articulating complex information clearly and concisely. Use examples from your past experiences to illustrate how you've communicated effectively with surgeons and hospital staff. This is crucial as you'll need to build rapport and provide training to end users.
✨Emphasise Your Teamwork and Flexibility
Prepare to discuss how you've worked collaboratively in a team setting and adapted to changing circumstances. Stryker values a flexible approach, so share examples that highlight your ability to thrive in fast-paced environments while maintaining a focus on customer needs.
