At a Glance
- Tasks: Manage and enhance the Salesforce.com contract management system for smooth operations.
- Company: Join a dynamic team focused on improving business processes and user experience.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Other info: Ideal for tech-savvy individuals who thrive in fast-paced environments and enjoy problem-solving.
- Why this job: Be at the forefront of system improvements that drive efficiency and support sales teams.
- Qualifications: Strong analytical skills and proficiency in Salesforce.com are essential; project management certification is a plus.
The predicted salary is between 36000 - 60000 £ per year.
The Flex Project Analyst will be responsible for maintaining, improving, and expanding the Salesforce.com contract management system to support smooth operations for Flex deals. He/She will oversee system enhancements while troubleshooting issues to minimize disruptions for the sales and Flex teams. Additionally, he/she will lead system upgrades (prioritisation, roll-out), collaborate with cross-functional teams on functionality improvements, prepare URS, test scripts, and manage UAT. He/She provides user training on new functionalities implemented. This role requires strong analytical skills, technical expertise in Salesforce.com, and the ability to manage multiple projects in a fast-paced environment.
Supporting Ongoing Business Operations: Provide system and process improvements to enhance efficiency and user experience, including reviewing workflows, updating documentation, and ensuring proper testing before implementation. Identify and resolve system-related challenges that could impact business performance, such as improving data accuracy. Support the sales team by troubleshooting system issues and ensuring disruptions and obstacles in daily operations are removed.
Manage System Enhancements & Expansions: Lead the setup and integration of new features and process improvements within the Salesforce.com contract management system, ensuring smooth implementation and alignment with business needs. Prepare URS, test scripts, UAT. Work closely with IT, Sales, and business teams to introduce enhancements that improve contract tracking, approval workflows, and reporting capabilities. Act as a key contact for stakeholders to ensure that system improvements and expansions align with company policies, system capabilities, and compliance requirements.
Support System Enhancements & User Training: Oversee the testing, validation, and rollout of system upgrades and new functionalities within Salesforce.com to enhance contract management efficiency. Provide training and support to internal teams to ensure they can effectively use new tools and system features. Assist in risk management and contingency planning for system rollouts, ensuring any potential challenges are identified and addressed before implementation.
PREFERRED QUALIFICATIONS: What you will need (strongly desired): Technical and Functional Skills: Strong problem-solving, critical thinking, and analytical skills. Proficiency in contract management. Proficiency in MS Office, Oracle, Salesforce.com, CPQ, PowerBi is a plus. Experience in data analysis and business intelligence tools. Ability to manage multiple projects, stakeholders, and competing deadlines effectively in a global, fast-paced environment. Strong communication and interpersonal skills, with the ability to engage cross-functional teams and business leaders. Familiarity with European finance regulations. Project management certification (Prince II, PMP) is a plus.
Program Manager in Shaw employer: Stryker Group
As a Program Manager at our company, you will thrive in a dynamic and collaborative work environment that prioritises employee growth and development. We offer comprehensive training programmes, competitive benefits, and a culture that values innovation and teamwork, all set in a vibrant location that fosters creativity and professional networking. Join us to make a meaningful impact while enjoying the unique advantages of working with a forward-thinking team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Shaw
✨Tip Number 1
Familiarise yourself with Salesforce.com and its functionalities. Since the role heavily relies on this platform, having a solid understanding of its features will not only help you during interviews but also demonstrate your commitment to mastering the tools you'll be using.
✨Tip Number 2
Network with current or former employees at StudySmarter or in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed multiple projects in fast-paced environments. Highlighting your experience in prioritising tasks and collaborating with cross-functional teams will showcase your ability to thrive in this role.
✨Tip Number 4
Stay updated on European finance regulations and how they impact contract management. Being knowledgeable about compliance requirements will set you apart as a candidate who understands the broader context of the role.
We think you need these skills to ace Program Manager in Shaw
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Program Manager role. Emphasise your technical expertise in Salesforce.com, project management experience, and any analytical skills that are pertinent to the job description.
Craft a Compelling Cover Letter:Write a cover letter that specifically addresses how your background and skills make you a great fit for the Flex Project Analyst position. Mention your experience with system enhancements, user training, and cross-functional collaboration, as these are key aspects of the role.
Showcase Problem-Solving Skills:In your application, provide examples of how you've successfully identified and resolved system-related challenges in previous roles. This will demonstrate your strong problem-solving and analytical skills, which are crucial for this position.
Highlight Relevant Qualifications:If you have any project management certifications or experience with tools like PowerBi, be sure to mention these in your application. Highlighting your familiarity with European finance regulations can also set you apart from other candidates.
How to prepare for a job interview at Stryker Group
✨Showcase Your Salesforce Expertise
Make sure to highlight your technical skills in Salesforce.com during the interview. Be prepared to discuss specific projects where you've successfully implemented or enhanced Salesforce functionalities, as this will demonstrate your capability to manage the contract management system effectively.
✨Demonstrate Analytical Skills
Since the role requires strong analytical skills, come prepared with examples of how you've used data analysis to solve problems or improve processes in previous roles. This will show that you can identify and resolve system-related challenges that impact business performance.
✨Prepare for Cross-Functional Collaboration
The job involves working closely with various teams, so be ready to discuss your experience in collaborating with cross-functional teams. Share examples of how you've successfully engaged stakeholders to implement system enhancements or improvements.
✨Emphasise Your Project Management Skills
Given the need to manage multiple projects in a fast-paced environment, highlight any project management certifications you have, like Prince II or PMP. Discuss your approach to prioritising tasks and managing competing deadlines to reassure them of your organisational skills.
