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For Companies At a Glance
- Tasks: Provide on-site support, install and maintain Mako robotic systems.
- Company: Join a leading robotics company with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Be at the forefront of technology and make a real difference in the field.
- Qualifications: Bachelor’s degree in Engineering or relevant experience required.
- Other info: Dynamic role with a chance to build strong customer relationships.
The predicted salary is between 36000 - 60000 £ per year.
Mako Field Service TechnicianNorth UK & Scotland
Position Summary:
We are seeking an outgoing and dedicated individual to join our team as a Mako Field Service Technician. In this role, you will be responsible for providing on-site technical support, performing installations, repairs, maintenance, and testing of Mako robotic systems. You will also manage tasks effectively to ensure all work is completed on schedule.
To succeed in this role, you should possess strong analytical and time management skills. A first-class Mako Field Service Technician demonstrates leadership, excellent service orientation, and the ability to work independently with minimal supervision to deliver high-quality outcomes.
What you will do:
- Provide on-site technical support and customer service.
- Install, repair, maintain, and test Mako robotic systems.
- Troubleshoot and resolve operational issues in the field.
- Identify technical problems and perform root cause analysis.
- Understand customer needs and provide appropriate recommendations.
- Collaborate with colleagues to ensure consistent, high-quality support.
- Manage work progress and ensure adherence to schedules.
- Document service activities and complete detailed service reports.
- Build and maintain strong relationships with customers.
- Use your technical expertise and problem-solving skills to manage multiple projects, make sound decisions independently, and deliver effective solutions in a fast-paced environment.
- Engage confidently with customers and colleagues, building strong relationships through clear communication and a collaborative approach.
What you will need:
- Bachelor’s degree in an Engineering discipline, or equivalent combination of education and experience.
- Familiarity with robotics or complex capital equipment preferred.
- Proficiency in Windows operating systems and Microsoft Office applications.
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Mako Field Service Technician employer: Stryker Group
Contact Detail:
Stryker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mako Field Service Technician
✨Tip Number 1
Get to know the company inside out! Research Mako and its robotic systems so you can chat confidently about how your skills fit into their mission. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your technical explanations! You’ll need to communicate complex ideas clearly, especially when troubleshooting. Try explaining a technical problem to a friend or family member to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace Mako Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Mako Field Service Technician role. We want to see how your background in engineering or robotics can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about the role and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and deliver effective solutions!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Stryker Group
✨Know Your Tech
Make sure you brush up on your knowledge of Mako robotic systems and similar technologies. Being able to discuss specific features, troubleshooting techniques, and your past experiences with robotics will show that you're not just a candidate, but a potential asset to the team.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to perform root cause analysis or manage multiple projects. This will demonstrate your analytical skills and ability to work independently under pressure.
✨Communicate Clearly
Since this role involves engaging with customers, practice articulating your thoughts clearly and confidently. You might want to role-play common customer scenarios with a friend to ensure you can build strong relationships through effective communication.
✨Time Management is Key
Be ready to discuss how you manage your time and prioritise tasks. Share specific strategies you've used to ensure work is completed on schedule, as this will highlight your organisational skills and dedication to delivering high-quality outcomes.
