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- Tasks: Provide expert clinical and technical support for advanced navigation systems in healthcare.
- Company: Join a leading medical device company making a difference in patient care.
- Benefits: Competitive salary, comprehensive training, and attractive benefits including a company car.
- Other info: Dynamic role with 80% travel and excellent career growth opportunities.
- Why this job: Be at the forefront of medical technology and make a real impact in surgeries.
- Qualifications: Bachelor’s degree or equivalent experience in Medical, Life Sciences, or Engineering.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Do you want to work for one of the world’s leading medical device companies? As an Enabling Tech Clinical Support Specialist, you will provide expert clinical and technical support for Stryker’s Q Guidance spine and cranial navigation systems, as well as legacy Nav3i and Airo systems. You will partner closely with surgeons, OR teams, and internal sales colleagues to ensure successful installation, training, and long-term adoption of advanced navigation technology. This is a field‑based role with approximately 80% travel, combining remote first‑line support with extensive on‑site clinical presence, including intraoperative guidance and hands‑on training in hospital environments.
What you will do:
- Provide field‑based clinical and technical support for Q Guidance, legacy Nav3i, and Airo CT systems, including first‑line troubleshooting.
- Deliver on‑site clinical and intraoperative support to maximize system utilization and clinical value.
- Train surgeons and OR teams on system use, workflows, and best practices.
- Lead installation and integration of navigation systems and related healthcare IT solutions.
- Support regional sales teams through pre‑sales demonstrations and clinical expertise.
- Act as first point of contact for remote customer support and training.
- Resolve customer issues in line with service and escalation protocols.
- Drive successful onboarding, adoption, and long‑term customer engagement.
- Collaborate closely with Application Engineers and sales teams as one Enabling Technologies unit.
What you need:
- Bachelor’s degree or equivalent professional experience in Medical, Life Sciences, Engineering, or Business.
- Proven ability to quickly learn, understand, and communicate complex medical technology and clinical workflows.
- Strong organizational, administrative, and time‑management skills, suited to a field‑based environment.
- Excellent communication skills with the ability to train and support surgeons and clinical teams.
- Strong customer‑first mindset, with a high level of professionalism and service orientation.
- Stress resistance and strong problem‑solving skills.
- Natural ability to build relationships and understand the needs of others.
- Attention to detail and ability to analyze written specifications.
- Solid computer proficiency, including standard tools such as Excel.
- Willingness to travel extensively (80%+); valid driver’s license required.
- Fluency in English.
Preferred:
- Minimum 2 years of relevant experience in healthcare, medical devices, or a clinical environment.
- Knowledge of spine surgery, navigation systems, or spinal anatomy preferred.
- Experience supporting procedures in an operating room or surgical setting.
- Experience delivering clinical education, onboarding, or user training.
- Proven ability to support complex technology implementations in hospital environments.
- Experience partnering effectively with sales or commercial teams.
What We Offer:
- Comprehensive product, field sales, and leadership training.
- High‑quality products that make a meaningful difference to patients.
- Competitive compensation including base salary, commission, and bonus.
- Attractive benefits package including healthcare, wellness programs, and service awards.
- Company car or car allowance, mobile phone, laptop, and iPad.
- A high‑performing, value‑driven team environment.
Location/Residency: London, South East UK, M4 Corridor, Midlands, or South Central UK.
Enabling Technologies Clinical Support Specialist - UK in London employer: Stryker Group
Contact Detail:
Stryker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enabling Technologies Clinical Support Specialist - UK in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical device field, especially those who work with navigation systems. Attend industry events or webinars to make connections and learn more about the role.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Enabling Technologies Clinical Support Specialist role. Focus on your experience in healthcare and your ability to train and support clinical teams.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've tackled challenges in a clinical environment. This will demonstrate your stress resistance and ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Enabling Technologies Clinical Support Specialist - UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enabling Technologies Clinical Support Specialist. Highlight any relevant experience in medical devices or clinical environments, and don’t forget to showcase your communication skills and customer-first mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with Stryker’s mission. Be sure to mention your ability to train and support clinical teams, as that’s key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving skills, especially in high-pressure environments like operating rooms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Stryker Group
✨Know Your Tech Inside Out
Make sure you have a solid understanding of Stryker’s Q Guidance, Nav3i, and Airo systems. Brush up on their features, benefits, and common troubleshooting issues. Being able to discuss these technologies confidently will show your expertise and readiness for the role.
✨Showcase Your Communication Skills
Since you'll be training surgeons and OR teams, practice explaining complex concepts in simple terms. Prepare examples of how you've successfully communicated technical information in the past. This will demonstrate your ability to connect with diverse audiences.
✨Demonstrate Your Customer-First Mindset
Think about times when you've gone above and beyond for a customer or client. Be ready to share these stories during the interview to highlight your professionalism and service orientation. This is crucial for building relationships in a field-based role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and stress resistance. Think of specific situations where you had to troubleshoot a technical issue or manage a challenging situation in a clinical environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.