Position Overview
Senior Mako Account Manager – Capital Sales. Field‑based role focused on developing and maintaining outstanding relationships with prospective and installed base customers, and driving recurrent sales cycles for the company’s products.
Responsibilities
- Develops and maintains outstanding relationships with the company’s prospective and installed base customers, and leverages relationships to drive recurrent sales cycles for the company’s products.
- Cultivates new sales opportunities with Mako Sales Director and effectively manages leads generated by the company.
- Leads a cross‑functional team in executing the sales cycle, as well as post‑sale installation and training activities at customer site.
- Demonstrated ability to manage capital sales cycles for products that sell for greater than $1,000,000.
- Must be effective in partnering with marketing and sales management to build the strategies and selling tools that will further support increased selling effectiveness.
- Demonstrated ability to move sales through a budgeted and more importantly, an off budget process.
- Provides consistent and timely reporting of key account activities, forecasts and other reporting as required.
- Leads cross‑functional team members who support the selling and post‑sale activities at the account.
- Attends sales training meetings, as well as trade shows and other events that would tend to promote and give visibility to the company’s products.
Job Requirements & Qualifications
- BA/BSc with a minimum of 5 years demonstrated level of achievement in surgical or medical capital equipment sales.
- Demonstrated ability to interact intelligently, and with credibility, with surgeons and allied healthcare professionals.
- Demonstrated ability to translate clinical benefits of products to economic value to the health care provider and is comfortable with financial‑based selling tools.
- Experience in surgical orthopedics highly desirable.
- Demonstrated ability to manage large territory.
- Outstanding presentation and communication skills, verbal and written.
- 75%+ travel required.
- Executive selling experience background (CEO/CFO/COO of hospitals).
- Understanding of the financial operations of hospitals.
Travel Requirements
70% travel required.
Work Flexibility
- Remote – Role allows you to work the majority to 100% of time from an alternate workplace.
- Field‑based – You can expect to regularly work a majority to 100% of time at customer facilities and have a set territory or expectation to travel within a set boundary.
- Onsite – Role is 100% located at a Stryker facility. Some ad‑hoc flexibility may be available depending on role, level, and job requirements.
- Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co‑located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.
