At a Glance
- Tasks: Provide clinical support and training for advanced medical systems in hospitals.
- Company: Leading healthcare technology company focused on improving patient outcomes.
- Benefits: Competitive salary, comprehensive training, company car, and attractive benefits package.
- Other info: Join a high-performing team with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while travelling and working with cutting-edge technology.
- Qualifications: Bachelor’s degree in a relevant field and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Work Flexibility: Field-based. This role involves approximately 80% travel and provides a combination of remote first‑line support and extensive on‑site clinical presence, including intraoperative guidance and hands‑on training in hospital environments.
What You Will Do
- Provide field‑based clinical and technical support for Q Guidance, legacy Nav3i, and Airo CT systems, including first‑line troubleshooting.
- Deliver on‑site clinical and intraoperative support to maximize system utilization and clinical value.
- Train surgeons and OR teams on system use, workflows, and best practices.
- Lead installation and integration of navigation systems and related healthcare IT solutions.
- Support regional sales teams through pre‑sales demonstrations and clinical expertise.
- Act as first point of contact for remote customer support and training.
- Resolve customer issues in line with service and escalation protocols.
- Drive successful onboarding, adoption, and long‑term customer engagement.
- Collaborate closely with Application Engineers and sales teams as one Enabling Technologies unit.
Required
- Bachelor’s degree or equivalent professional experience in a medical, clinical support, or nursing field.
- Proven ability to quickly learn, understand, and communicate complex medical technology and clinical workflows.
- Strong organizational, administrative, and time‑management skills suitable for a field‑based environment.
- Excellent communication skills with the ability to train and support surgeons and clinical teams.
- Strong customer‑first mindset and high level of professionalism and service orientation.
- Stress resistance and strong problem‑solving skills.
- Natural ability to build relationships and understand the needs of others.
- Attention to detail and ability to analyze written specifications.
- Solid computer proficiency, including standard tools such as Excel.
- Willingness to travel extensively (80%+); valid driver’s license required.
- Fluency in English.
Preferred
- Minimum 2 years of relevant experience in healthcare, medical devices, or a clinical environment.
- Knowledge of spine surgery, navigation systems, or spinal anatomy.
- Experience supporting procedures in an operating room or surgical setting.
- Experience delivering clinical education, onboarding, or user training.
- Proven ability to support complex technology implementations in hospital environments.
- Experience partnering effectively with sales or commercial teams.
What We Offer
- Comprehensive product, field sales, and leadership training.
- High‑quality products that make a meaningful difference to patients.
- Competitive compensation including base salary, commission, and bonus.
- Attractive benefits package including healthcare, wellness programs, and service awards.
- Company car or car allowance, mobile phone, laptop, and iPad.
- A high‑performing, value‑driven team environment.
Location / Residency
Because this is a national role, the ideal residency location is London, South East UK, M4 Corridor, Midlands, or South Central UK to allow for flexible travelling throughout the country.
Enabling Technologies Clinical Support Specialist - UK in Newbury employer: Stryker Corporation
As an Enabling Technologies Clinical Support Specialist, you will thrive in a dynamic field-based role that offers extensive travel and the opportunity to make a significant impact in healthcare. Our company fosters a high-performing, value-driven culture with comprehensive training and support, ensuring you have the tools to excel while enjoying competitive compensation and a robust benefits package. Join us in delivering high-quality products that truly enhance patient care, all while working alongside a dedicated team committed to your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Enabling Technologies Clinical Support Specialist - UK in Newbury
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical tech field on LinkedIn or at industry events. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land that dream job. Prepare a quick summary of your skills and experiences, especially those related to clinical support and technology.
✨Tip Number 3
Show up prepared for interviews! Research the company and its products, especially Q Guidance and Airo CT systems. Being knowledgeable will impress interviewers and show your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Enabling Technologies Clinical Support Specialist - UK in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant clinical support or medical technology experience, as this will show us you’re a great fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've trained teams or supported complex technologies in the past, so we can see your enthusiasm and expertise.
Showcase Your Communication Skills:Since this role involves training and supporting surgeons and clinical teams, make sure your application demonstrates your excellent communication skills. Use clear and concise language to convey your ideas effectively.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and you can easily track your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Stryker Corporation
✨Know Your Tech Inside Out
Make sure you’re well-versed in the Q Guidance, Nav3i, and Airo CT systems. Brush up on their functionalities and common troubleshooting issues. This will not only help you answer technical questions but also show your enthusiasm for the role.
✨Showcase Your Training Skills
Prepare to discuss your experience in training others, especially in a clinical setting. Think of specific examples where you successfully trained surgeons or OR teams. Highlight your ability to simplify complex information, as this is crucial for the role.
✨Demonstrate Your Customer-Centric Mindset
Be ready to share instances where you went above and beyond for a customer. This could be resolving an issue or enhancing their experience with a product. Emphasising your customer-first approach will resonate well with the interviewers.
✨Plan for the Travel Aspect
Since this role involves extensive travel, be prepared to discuss your flexibility and how you manage time effectively. Share any previous experiences that required you to adapt quickly to different environments, showcasing your organisational skills.
