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For Companies At a Glance
- Tasks: Engage with clients, negotiate insurance terms, and provide tailored risk solutions.
- Company: Join Aon, a global leader in corporate insurance with a supportive culture.
- Benefits: Enjoy flexible hybrid working, comprehensive training, and career progression opportunities.
- Other info: Dynamic team environment with a focus on collaboration and professional growth.
- Why this job: Make a real impact by nurturing client relationships and driving innovative insurance solutions.
- Qualifications: Experience in the insurance industry and a client-focused mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker? Aon Corporate are now recruiting for a Client Service Advisor. This hybrid role offers flexibility to work both virtually and from our Manchester office.
What the day will look like:
This role is within our large mid‑market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typical clients are national or multinational companies seeking a broker relationship that offers a tailored approach. Clients usually require bespoke insurance programmes and associated risk‑management and risk‑transfer services. The Commercial Risk team also offers claims services and risk‑management advice across most industries, with specialisms in manufacturing, waste, construction, food and drink, retail, and wholesale.
Daily Duties will include:
- Identify potential improvements in client risk and insurance programme design, make recommendations to the Client Manager, and implement recommended changes for clients if required.
- Day‑to‑day client contact, negotiate renewal terms, mid‑term adjustments, and cover extensions.
- Undertake negotiations with insurers as agreed, marketing and negotiating terms for Aon Facilities as required, fully supporting the broking function to achieve optimum solutions for the client.
- Prepare comprehensive marketing presentations and renewal reports, working closely with the Broking Managers to prepare full cover comparisons as required.
- Establish and develop effective working relationships with insurers and, where appropriate, differentiate with the client the cover, service, and industry knowledge that a specific insurer can deliver to them.
- Provide ongoing communication with the client following queries or alterations and ensure the Client Manager is kept up to date with developments.
- Issue documentation to clients, communicate terms of settlement, ensure premiums are debited (and allocated appropriately where required), and assist with maintenance of credit control standards.
How this opportunity is different:
The Client Service Advisor role within Manchester is evolving. Back‑office support is provided by Aon colleagues offshore, reducing administrative burden and allowing more focus on client engagement and technical excellence. The successful candidate will work alongside a team of Client Managers handling an established and varied portfolio of large mid‑market corporate clients throughout the UK. This role offers lots of exciting opportunities to nurture and grow existing client relationships, while supporting the team in winning new clients. We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities, there will be plenty of opportunities to progress your career within Aon. The culture is open and trusted, with a flexible hybrid working model that encourages teamwork and success in Manchester.
Skills and experience that will lead to success:
- Demonstrated ability in the insurance industry, within core lines of commercial risks, including Property/BI and Casualty classes, Motor Fleet, Management Liability and Cyber.
- Commercial understanding of business, including market forces, business drivers, market dynamics, competitors and risks.
- Client‑focused with a consultative approach and commitment to excellence in the provision of client service.
- Knowledge of FCA Principle and Procedures.
Client Service Advisor - Manchester employer: Stryker Corporation
Contact Detail:
Stryker Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Advisor - Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Service Advisor role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and what you can bring to the table. Make it engaging and tailored to the insurance sector.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the role and helps keep you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Client Service Advisor - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in the insurance industry and any relevant client service experience to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity at Aon. Share specific examples of how you've excelled in client service roles and how you can bring that expertise to our team in Manchester.
Showcase Your Skills: In your application, don’t forget to mention your knowledge of commercial risks and your consultative approach to client service. We want to see how you can contribute to our mission of providing tailored risk solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Aon!
How to prepare for a job interview at Stryker Corporation
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial risks, especially in areas like Property/BI and Casualty classes. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Show Off Your Client-Focused Approach
Prepare examples of how you've successfully managed client relationships in the past. Think about times when you went above and beyond to meet a client's needs or how you handled difficult situations. This will demonstrate your consultative approach and commitment to excellent service.
✨Understand Aon's Unique Position
Research Aon and its position in the market. Familiarise yourself with their services, especially in risk management and insurance programmes. Showing that you understand what makes Aon different will impress your interviewers and highlight your enthusiasm for the role.
✨Practice Your Presentation Skills
Since you'll be preparing marketing presentations and renewal reports, practice presenting your ideas clearly and confidently. You might even want to prepare a mock presentation on a relevant topic to showcase your skills during the interview.