At a Glance
- Tasks: Provide expert clinical and technical support for advanced navigation systems in healthcare.
- Company: Join Stryker, a leader in innovative medical technology.
- Benefits: Competitive salary, comprehensive training, and attractive benefits package.
- Other info: Dynamic field-based role with extensive travel and career growth opportunities.
- Why this job: Make a real impact in healthcare while travelling and working with cutting-edge technology.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
As an Enabling Tech Clinical Support Specialist, you will provide expert clinical and technical support for Stryker’s Q Guidance spine and cranial navigation systems, as well as legacy Nav3i and Airo systems. You will partner closely with surgeons, OR teams, and internal sales colleagues to ensure successful installation, training, and long-term adoption of advanced navigation technology.
This is a field-based role with approximately 80% travel, combining remote first-line support with extensive on-site clinical presence, including intraoperative guidance and hands-on training in hospital environments.
What you will do
- Provide field-based clinical and technical support for Q Guidance, legacy Nav3i, and Airo CT systems, including first-line troubleshooting
- Deliver on-site clinical and intraoperative support to maximize system utilization and clinical value
- Train surgeons and OR teams on system use, workflows, and best practices
- Lead installation and integration of navigation systems and related healthcare IT solutions
- Support regional sales teams through pre-sales demonstrations and clinical expertise
- Act as first point of contact for remote customer support and training
- Resolve customer issues in line with service and escalation protocols
- Drive successful onboarding, adoption, and long-term customer engagement
- Collaborate closely with Application Engineers and sales teams as one Enabling Technologies unit
What you need
Required:
- Bachelor’s degree or equivalent professional experience in Medical, Life Sciences, Engineering, or Business
- Proven ability to quickly learn, understand, and communicate complex medical technology and clinical workflows
- Strong organizational, administrative, and time‐management skills, suited to a field-based environment
- Excellent communication skills with the ability to train and support surgeons and clinical teams
- Strong customer-first mindset, with a high level of professionalism and service orientation
- Stress resistance and strong problem-solving skills
- Natural ability to build relationships and understand the needs of others
- Attention to detail and ability to analyze written specifications
- Solid computer proficiency, including standard tools such as Excel
- Willingness to travel extensively (80%+); valid driver’s license required
- Fluency in English
Preferred:
- Minimum 2 years of relevant experience in healthcare, medical devices, or a clinical environment
- Knowledge of spine surgery, navigation systems, or spinal anatomy preferred
- Experience supporting procedures in an operating room or surgical setting
- Experience delivering clinical education, onboarding, or user training
- Proven ability to support complex technology implementations in hospital environments
- Experience partnering effectively with sales or commercial teams
What We Offer
- Comprehensive product, field sales, and leadership training
- High-quality products that make a meaningful difference to patients
- Competitive compensation including base salary, commission, and bonus
- Attractive benefits package including healthcare, wellness programs, and service awards
- Company car or car allowance, mobile phone, laptop, and iPad
- A high-performing, value-driven team environment
Location/Residency: London, South East UK, M4 Corridor, Midlands, or South Central UK.
Travel Percentage: 80%
Enabling Technologies Clinical Support Specialist - UK in London employer: Stryker Corporation
Contact Detail:
Stryker Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enabling Technologies Clinical Support Specialist - UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with professionals in the medical tech field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with friends or family. Focus on articulating your experience with clinical support and technical troubleshooting. This will help you feel more confident and ready to impress those interviewers.
✨Tip Number 3
Show off your skills! If you have experience with navigation systems or surgical settings, make sure to highlight that during interviews. Use specific examples to demonstrate how you’ve successfully trained teams or resolved issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you on board!
We think you need these skills to ace Enabling Technologies Clinical Support Specialist - UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enabling Technologies Clinical Support Specialist role. Highlight any relevant experience in medical technology, clinical workflows, or customer support that aligns with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully trained teams or supported complex technology in a clinical setting. We love a good story!
Show Off Your Communication Skills: Since this role involves training and supporting surgeons and OR teams, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey complex information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stryker Corporation
✨Know Your Tech Inside Out
Make sure you’re well-versed in Stryker’s Q Guidance, Nav3i, and Airo systems. Brush up on their features, benefits, and common troubleshooting scenarios. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Communication Skills
Since you'll be training surgeons and OR teams, practice explaining complex concepts in simple terms. Consider doing mock interviews with friends or family to refine your ability to communicate clearly and effectively.
✨Demonstrate Your Customer-First Mindset
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your problem-solving skills and how you’ve built relationships in a clinical environment. This will resonate well with the interviewers.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in real-life situations, like handling a difficult customer or troubleshooting a system during surgery. Think through your past experiences and be ready to discuss how you would approach these challenges.