At a Glance
- Tasks: Support corporate clients with tailored insurance solutions and build strong relationships.
- Company: Join Aon, a leading global professional services firm.
- Benefits: Hybrid work model, structured training, and career development opportunities.
- Other info: Collaborative team environment with a focus on personal growth and client success.
- Why this job: Make a real impact by helping businesses manage their risks effectively.
- Qualifications: Knowledge of commercial risks; experience in the construction sector is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Aon is currently recruiting a Client Service Advisor to join our Corporate Insurance team in Glasgow. This is a hybrid opportunity, with flexibility to split your time between the office, client sites and virtual working. The successful candidate will work alongside our team of Client Managers supporting an established and varied portfolio of large to mid-market corporate clients throughout the UK. This role will offer lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
Responsibilities
- The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company.
- Our clients look for a relationship with their broker where we provide a tailored approach. Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services.
- As a Client Service Advisor you will handle the day‑to‑day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
- The successful candidate will collaborate closely with our client management team to fully understand the client’s business and insurance requirements, contributing to the formulation of their Service Plan.
- You will have the opportunity to attend client meetings and visits to clients, such as the client pre‑renewal and renewal meeting, or supporting on insurer surveys.
Daily Duties
- Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
- Negotiate renewal terms, mid‑term adjustments and cover extensions.
- Undertake negotiations with insurers as agreed, marketing & negotiating terms with Aon Facilities as required – fully support the broking function to achieve optimum solution for the client.
- Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
- Establish and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
- Provide on‑going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
- Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
How this opportunity is different
The Client Service Advisor role is evolving, with a reduced administrative focus and more opportunity to support clients and develop technical expertise. We provide structured training and tailored development plans to support your growth, alongside ongoing coaching and development opportunities to help you progress your career within Aon. You'll be part of an open and collaborative team environment, working together to deliver the best outcomes for our clients. This is a great opportunity to build your career within a team with a strong track record of developing talent. You'll be supported by an experienced leadership team and work within a business that offers innovative, market‑leading solutions to clients.
Skills and experience that will lead to success
- Knowledge in all core lines of commercial risks, with experience within the Construction Sector being an advantage.
- Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
- Client focused with a consultative approach and commitment to excellence in the provision of client service.
Client Service Advisor - Corporate Insurance, Glasgow employer: Stryker Corporation
Aon is an exceptional employer, offering a dynamic and supportive work environment in Glasgow for the role of Client Service Advisor. With a strong emphasis on employee growth, Aon provides structured training and tailored development plans, ensuring that you can advance your career while working collaboratively within a team dedicated to delivering innovative solutions for corporate clients. The hybrid working model allows for flexibility, making it easier to balance professional and personal commitments, all while being part of a company renowned for its commitment to excellence in client service.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Advisor - Corporate Insurance, Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Service Advisor role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your skills and experiences that relate to corporate insurance, so you're ready to shine when the opportunity arises.
✨Tip Number 3
Research is key! Dive deep into Aon and understand their values, services, and recent news. This will not only help you in interviews but also show your genuine interest in the company and the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Client Service Advisor - Corporate Insurance, Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Service Advisor role. Highlight your experience in commercial risks and any relevant knowledge of the construction sector, as this will show us you're a great fit for our team.
Showcase Your Client Focus:In your application, emphasise your client-focused approach and any past experiences where you've successfully built relationships. We want to see how you can nurture and grow client relationships, so share specific examples!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a role that involves advising clients.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Aon.
How to prepare for a job interview at Stryker Corporation
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial risks, especially if you have experience in the Construction Sector. Familiarise yourself with the types of insurance programmes that large and mid-market corporate clients typically require. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Client-Focused Approach
During the interview, be ready to discuss how you've successfully built and maintained client relationships in the past. Use specific examples to illustrate your consultative approach and commitment to providing excellent service. This is key for a Client Service Advisor role!
✨Prepare for Technical Questions
Expect questions that dive into your technical knowledge of risk management and insurance solutions. Prepare to discuss how you would identify potential improvements in a client's insurance programme and how you would implement those changes. This will demonstrate your problem-solving skills and ability to think critically.
✨Engage with the Team Spirit
Aon values collaboration, so be prepared to talk about how you work within a team. Share experiences where you've collaborated with others to achieve a common goal, especially in client meetings or negotiations. This will highlight your ability to fit into their open and collaborative team environment.
