At a Glance
- Tasks: Provide expert clinical and technical support for advanced navigation systems in hospitals.
- Company: Join Stryker, a leader in innovative medical technology.
- Benefits: Competitive salary, healthcare benefits, company car, and extensive training.
- Other info: Field-based role with 80% travel; excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while working closely with surgeons and OR teams.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
As an Enabling Tech Clinical Support Specialist, you will provide expert clinical and technical support for Stryker’s Q Guidance spine and cranial navigation systems, as well as legacy Nav3i and Airo systems. You will partner closely with surgeons, OR teams, and internal sales colleagues to ensure successful installation, training, and long-term adoption of advanced navigation technology.
This is a field-based role with approximately 80% travel, combining remote first-line support with extensive on-site clinical presence, including intraoperative guidance and hands-on training in hospital environments.
What you will do
- Provide field-based clinical and technical support for Q Guidance, legacy Nav3i, and Airo CT systems, including first-line troubleshooting
- Deliver on-site clinical and intraoperative support to maximize system utilization and clinical value
- Train surgeons and OR teams on system use, workflows, and best practices
- Lead installation and integration of navigation systems and related healthcare IT solutions
- Support regional sales teams through pre-sales demonstrations and clinical expertise
- Act as first point of contact for remote customer support and training
- Resolve customer issues in line with service and escalation protocols
- Drive successful onboarding, adoption, and long-term customer engagement
- Collaborate closely with Application Engineers and sales teams as one Enabling Technologies unit
What you need
Required:
- Bachelor’s degree or equivalent professional experience in Medical, Life Sciences, Engineering, or Business
- Proven ability to quickly learn, understand, and communicate complex medical technology and clinical workflows
- Strong organizational, administrative, and time‐management skills, suited to a field-based environment
- Excellent communication skills with the ability to train and support surgeons and clinical teams
- Strong customer-first mindset, with a high level of professionalism and service orientation
- Stress resistance and strong problem-solving skills
- Natural ability to build relationships and understand the needs of others
- Attention to detail and ability to analyze written specifications
- Solid computer proficiency, including standard tools such as Excel
- Willingness to travel extensively (80%+); valid driver’s license required
- Fluency in English
Preferred:
- Minimum 2 years of relevant experience in healthcare, medical devices, or a clinical environment
- Knowledge of spine surgery, navigation systems, or spinal anatomy preferred
- Experience supporting procedures in an operating room or surgical setting
- Experience delivering clinical education, onboarding, or user training
- Proven ability to support complex technology implementations in hospital environments
- Experience partnering effectively with sales or commercial teams
What We Offer
- Comprehensive product, field sales, and leadership training
- High-quality products that make a meaningful difference to patients
- Competitive compensation including base salary, commission, and bonus
- Attractive benefits package including healthcare, wellness programs, and service awards
- Company car or car allowance, mobile phone, laptop, and iPad
- A high-performing, value-driven team environment
Location/Residency: London, South East UK, M4 Corridor, Midlands, or South Central UK.
Travel Percentage: 80%
Enabling Technologies Clinical Support Specialist - UK employer: Stryker Corporation
Contact Detail:
Stryker Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enabling Technologies Clinical Support Specialist - UK
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical tech field, especially those who work with navigation systems. Attend industry events or webinars to make connections and learn more about the role.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Enabling Tech Clinical Support Specialist role. Focus on your experience in training and supporting clinical teams, as well as your problem-solving abilities.
✨Tip Number 3
Showcase your adaptability! Since this role involves extensive travel and working in dynamic environments, share examples of how you've thrived in similar situations. Highlight your organisational skills and ability to manage time effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the success of Stryker’s innovative technologies.
We think you need these skills to ace Enabling Technologies Clinical Support Specialist - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enabling Tech Clinical Support Specialist role. Highlight any relevant experience in medical technology, clinical workflows, or customer support that aligns with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully trained teams or supported complex technology in a clinical setting. We love a good story!
Show Off Your Communication Skills: Since this role involves training and supporting surgeons and OR teams, make sure your application showcases your excellent communication skills. Use clear and concise language, and don’t shy away from demonstrating your ability to explain complex concepts simply.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Stryker Corporation
✨Know Your Tech Inside Out
Make sure you’re well-versed in Stryker’s Q Guidance, Nav3i, and Airo systems. Brush up on their features, benefits, and common troubleshooting scenarios. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Communication Skills
Since you'll be training surgeons and OR teams, practice explaining complex concepts in simple terms. Consider doing mock interviews with friends or family where you explain a technical topic. This will help you demonstrate your ability to communicate effectively during the actual interview.
✨Prepare for Real-World Scenarios
Think of examples from your past experiences where you successfully supported clinical teams or resolved customer issues. Be ready to discuss how you handled stress and problem-solving in those situations, as this will highlight your suitability for a field-based role.
✨Research the Company Culture
Familiarise yourself with Stryker’s values and mission. Understanding their commitment to making a meaningful difference to patients can help you align your answers with their goals. It’ll also show that you’re genuinely interested in being part of their team.