At a Glance
- Tasks: Manage corporate client portfolios and deliver tailored risk and insurance solutions.
- Company: Join Aon, a leading risk advisor and insurance broker with a collaborative culture.
- Benefits: Enjoy flexible hybrid work, competitive salary, and comprehensive benefits including wellbeing days.
- Other info: Aon values inclusivity and offers extensive career development opportunities.
- Why this job: Make a real impact by shaping client strategies and driving long-term value.
- Qualifications: Experience in global commercial insurance and strong relationship-building skills required.
The predicted salary is between 36000 - 60000 € per year.
Do you have the expertise to manage complex corporate client portfolios and deliver tailored risk and insurance solutions? Are you ready to take on a senior client-facing role at one of the world's leading risk advisors and insurance brokers? Aon is currently recruiting a Client Director to join our Corporate team in Reading. This hybrid role offers flexibility to work from our Reading office and from virtually.
As a Client Director, you'll be responsible for overseeing a portfolio of corporate clients, ensuring exceptional service delivery and strategic alignment across risk and insurance programmes. You'll collaborate with internal teams and external stakeholders to meet client needs and drive long-term value.
The primary responsibility of the role of a Client Director is for a portfolio of clients, identifying and understanding client's strategic direction, identifying and addressing client's risk requirements to utilise the best of Aon's wider offering to design and deliver a profitable Scope of Service Agreement and act as the senior contact between certain clients and Corporate, supporting Client Managers.
Day to Day Duties
- Identify each client's service requirements and manage the client service team to ensure service meets agreed standards.
- Manage client expectations: keeping them informed of progress and communicating with them as appropriate, and taking appropriate and timely action to identify and correct problems.
- Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients, issuing meeting minutes promptly after meetings.
- Maintain client files in accordance with agreed procedures, keeping records complete, accurate and up to date.
- Assist to achieve the annual revenue target for clients.
- Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
- Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon.
- Build senior level relationships within their clients to enable strategic engagement.
- Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
- Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
- Contribute to the development of strategy through the regional leadership team.
- Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking and Client Service teams, so that together they drive revenue and profit growth.
- Act as the Aon point of contact in the local market place.
- Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
What makes this opportunity different
At Aon, we're investing significantly in technology and innovation to enhance how we serve clients and support colleagues. From advanced analytics to integrated digital platforms, our tools empower you to deliver smarter, faster, and more impactful solutions. We also take career development seriously. Whether you're looking to deepen your expertise or explore new areas, Aon offers a wide range of growth opportunities-from digital learning resources and mentoring programmes to internal mobility and structured development plans. You'll be supported to shape your career in a way that works for you.
Skills and experience that will lead to success
- FCII/ACII or equivalent preferred
- Experience within from a Global, Commercial Insurance Broker
- Proven track record in developing relationships and working with senior individuals within the organisation
- Working knowledge of Risk Management Concepts
- Commercial understanding of business - market forces
- Understanding the insurance market dynamics
- Strong technical knowledge in all major and pecuniary classes
- High level of knowledge of Aon products, services and systems (such as AonLine and GRIP)
- Good negotiating, listening and communication skills
- Sales skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace.
If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Client Director employer: Stryker Corporation
Aon is an exceptional employer that prioritises employee growth and well-being, offering a hybrid work model in Reading that promotes flexibility and work-life balance. With a strong commitment to innovation and technology, Aon empowers its employees through comprehensive training and development opportunities, ensuring they can thrive in their careers while contributing to meaningful client solutions. The inclusive culture fosters collaboration and trust, making Aon a rewarding place to work for those seeking to make a significant impact in the risk and insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Aon. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Aon's recent projects and innovations. Show us that you're not just interested in the role but also in how you can contribute to our mission of better decisions.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing client portfolios and how you've delivered tailored solutions in the past. We want to hear about your successes and how you can bring that to Aon.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team.
We think you need these skills to ace Client Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with managing corporate client portfolios. We want to see how your skills align with the role of Client Director, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:As a Client Director, you'll be interacting with senior stakeholders, so it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe even share examples of how you've effectively managed client expectations in the past.
Highlight Your Strategic Thinking:We’re looking for someone who can think strategically about client needs. In your application, mention specific instances where you’ve identified opportunities for growth or improvement within client relationships. This will show us that you can drive long-term value!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Aon and what we stand for!
How to prepare for a job interview at Stryker Corporation
✨Know Your Clients
Before the interview, research Aon's corporate clients and their industries. Understanding their strategic direction and risk requirements will help you demonstrate your ability to manage complex portfolios effectively.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained senior-level relationships in previous roles. Highlight your communication and negotiation skills, as these are crucial for a Client Director position.
✨Familiarise Yourself with Aon's Offerings
Get to know Aon's products, services, and systems like AonLine and GRIP. Being able to discuss how these tools can enhance client service will show your commitment and readiness for the role.
✨Demonstrate Leadership and Mentoring
Think of instances where you've coached or mentored team members. Aon values development, so showcasing your ability to support less experienced colleagues will resonate well during the interview.
