At a Glance
- Tasks: Maintain and repair Stryker products while ensuring compliance and delivering technical support.
- Company: Join Stryker, a leading medical technology company dedicated to improving healthcare.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with 100% travel and flexible work options.
- Why this job: Make a real impact in healthcare while working with innovative technologies.
- Qualifications: Degree in engineering or medical electronics and experience in field service.
The predicted salary is between 31800 - 52900 £ per year.
Work Flexibility: Field-based
Permanent Contract
Region Covered: North West UK
Ideal Candidate Location: Liverpool or Chester Region
Who we want:
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Position summary:
The Field Service Engineer is primarily responsible to maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. He/she delivers technical assistance at customer sites and provides documentation to internal and external customers.
What you will do:
- Repair and check electronic / mechanical Stryker products
- Complete annual check and calibration according to MDR on customer site
- Utilize software and technological tools to maintain proper records, access technical information
- Assist the regulatory affairs department / customer to action product recalls, field safety notices and field action notices
- Fulfil Service contracts with planned maintenances
- Delivery of technical Training to internal & external
- Perform Installation of Stryker systems on customer site
- Perform Software & Hardware Upgrades
- Efficient and thorough documentation of service activities for internal and external reference
- Ensure traceability of all field-based Stryker products through reporting tools
- Provide technical support to Internal and external customers
- Escalade opportunities and issues appropriate team meetings
- Ensure excellent follow-up on all customer-initiated issues
- Ensure service provided is invoiced if not under warranty
- Scheduling of Customer visits in cooperation with Customer service
What you need:
- Degree in engineering or medical electronics
- Experience in Medical Electronics, Electrical combined with good Mechanical skills
- Experience in the Field service and/or hospital environment
- IT experience on an administrative and technical level
- Experience and ability to build relationships with internal & external customers to drive brand loyalty
- Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)
Who are Stryker:
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world.
United Kingdom Pay Ranges:
United Kingdom: £31,800 - £52,900 GBP Annual
At Stryker, we believe transparency helps candidates make confident decisions about their next career step. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
Travel Percentage: 100%
Work Flexibility:
Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces!
Field Service Engineer - North West UK in Chester employer: Stryker Corporation
Stryker Corporation is an exceptional employer, offering a dynamic work environment where innovation meets dedication in the medical technology field. With a strong focus on employee growth and development, you will have access to ongoing training and career advancement opportunities while working in the vibrant North West UK region. Our commitment to quality service and compliance ensures that you will be part of a team that makes a meaningful impact on healthcare, all while enjoying competitive pay and a supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - North West UK in Chester
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Stryker Corporation as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Stryker Corporation and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Stryker Corporation’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - North West UK in Chester
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Stryker Corporation, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Stryker Corporation, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Stryker Corporation.
How to prepare for a job interview at Stryker Corporation
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Stryker Corporation offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Stryker Corporation but also helps you get a feel for whether you’d thrive in that environment.
