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- Tasks: Provide clinical support and training for innovative medical products in surgical settings.
- Company: Join Stryker, a leading medical technology company dedicated to improving healthcare.
- Benefits: Enjoy bonuses, healthcare, wellness programs, and a comprehensive rewards package.
- Why this job: Make a real impact in healthcare while developing your skills and career.
- Qualifications: Tech-savvy with excellent communication skills and a passion for learning.
- Other info: Dynamic role with extensive travel and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
In this role you will develop the skills and certifications necessary to optimally perform in this technical and clinical role. Gain hands-on training and experience on the use of Stryker’s products, specific to the Foot & Ankle and Upper Extremities portfolios.
Foot and Ankle portfolio including: Prophecy planning software, Infinity Total Ankle, MIS, to ensure successful surgical outcomes. Upper Extremities Portfolio including: Blueprint planning software, Tornier shoulder solutions (e.g. Perform Humeral, Perform Reverse and Flex), and Latitude EV elbow, to ensure successful surgical outcomes.
You will provide clinical product support to all end users and on-site guidance and assistance during surgical procedures. Resolves technical product and service issues as needed. You will provide training, ongoing in-services, and customer education to assigned accounts.
The mission is to grow Stryker's Trauma & Extremities business by promoting clinical products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.
Responsibilities:- Always demonstrate outstanding ethics. Treat customers and employees with respect, represent the company in the best possible light.
- Communicate essential benefits of products and their clinical applications.
- Act with integrity and reactively deliver on commitments within the required timescales.
- Develop rapport. Understand the importance of relationships in selling. Using open questioning techniques to ascertain customer's needs and has good working knowledge of key brands to open opportunities for the sales team to sell. Use customer troubleshooting opportunities to grow and protect the business.
- Understand that there are multiple stakeholders in the decision-making process and ask appropriate questions to identify the stakeholders.
- Achieve sales results in line with the annual sales target and KPI metrics.
- Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.
- Complete 101 and 201 training and develop an understanding of all basic manual procedures.
- Develop ability to competently cover complex primary and revision procedures.
- Experience of working in a clinical role within a theatre environment.
- Tech savvy and minded.
- Excellent communication skills.
- Aptitude for learning.
- Analytical and planning skills.
- Flexible approach to work to adapt to changes.
- Strong teamwork and networking skills.
- Computer skills, MS Office.
- Willingness to travel and occasional weekend work.
- Positive attitude, a 'can do' solution orientated approach to succeed.
- Goal Orientated, to thrive in this fast-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus.
- High Ethics & Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision of being the most admired company in healthcare.
- An interest in anatomy and physiology.
- Valid UK drivers license.
- Ability to discover your strengths, follow your passion and own your own career.
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives.
Product Support Specialist, Extremities - Northern Ireland in Belfast employer: Stryker Corporation
Contact Detail:
Stryker Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist, Extremities - Northern Ireland in Belfast
✨Tip Number 1
Get to know the company inside out! Research Stryker's products, especially in the Foot & Ankle and Upper Extremities portfolios. This will help you speak confidently about how you can contribute to their mission during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on scenarios! Since this role involves clinical product support, think about how you'd handle real-life situations. Practising your responses can help you stand out as someone who’s ready to jump in and make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the Stryker culture.
We think you need these skills to ace Product Support Specialist, Extremities - Northern Ireland in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Specialist role. Highlight any relevant experience in clinical settings, especially with surgical procedures or technical support. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your interest in anatomy and physiology – it’s a big plus for us!
Show Off Your Communication Skills: Since this role involves a lot of interaction with surgeons and hospital staff, make sure to showcase your communication skills in your application. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Stryker Corporation
✨Know Your Products Inside Out
Make sure you have a solid understanding of Stryker’s Foot & Ankle and Upper Extremities portfolios. Familiarise yourself with the key products, like the Infinity Total Ankle and Blueprint planning software, so you can confidently discuss their benefits and applications during the interview.
✨Demonstrate Your Clinical Knowledge
Since this role involves providing clinical support, be prepared to talk about your experience in a theatre environment. Highlight any relevant clinical roles you've held and how they’ve equipped you to assist surgeons and hospital staff effectively.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Practice articulating complex technical information clearly and concisely. Use examples from your past experiences where you successfully communicated with diverse stakeholders to resolve issues or educate customers.
✨Emphasise Your Problem-Solving Abilities
Prepare to discuss specific instances where you've tackled challenges or resolved technical issues. This will demonstrate your analytical skills and your ability to think on your feet, which are essential for supporting surgical procedures and ensuring successful outcomes.
