At a Glance
- Tasks: Support the lettings team in Chelsea and enhance client service.
- Company: Join Strutt & Parker, a diverse and inclusive lettings company.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Opportunity to work in a supportive team and participate in team socials.
- Why this job: Make a real impact while developing your skills in property management.
- Qualifications: 5 years' experience in a similar role and excellent communication skills.
The predicted salary is between 28350 - 34650 £ per year.
An exciting opportunity to join our lettings team in Chelsea as a Contracts Manager to help the ongoing growth of the Lettings division.
Responsibilities
- Provide support and guidance to the Tenancy coordinators, Renewals coordinator and Accounts coordinator with their productivity and output
- Help to co-ordinate and where possible provide training for all new lettings team members
- Support audits of the Lettings departments
- Ensure delivery of timely and high quality advice to clients
- Respond to queries via e-mail and telephone
- Monitor teams’ overdue workflows/tasks and hold relevant conversations
- Identify possible opportunities to enhance level of service provided to both internal and external customers
- Actively communicate to the team and support the vision of the development of the Residential business
- Provide support and guidance with the implementation of new legislation
- Direct line management responsibility
- Assess need for performance management where required
- Annual Performance reviews
- Ensure adequate cover in the department when it comes to holidays, days off and sickness
- To be the point of contact for the lettings/Branch managers for contracts related queries
- To be the point of contact for the lettings/Branch managers for referencing queries
- Ensure timely payments of all supplier invoices
- Providing support to the Head of Tenancy Management when needed to support Clients, the department and the front offices
- Helping members of the Property Management Team with questions and queries when the Head of Tenancy Management is unavailable
- Checking all new Tenancy Agreements drawn up by the Contracts coordinators
- Checking all rent reviews drawn up by the Renewals coordinator
- Checking all change of sharer requests and documents
- Checking all reference reports and reference letters
- Checking all deed of guarantee’s
- Checking all none managed deposit releases
- Ensuring that all non managed new files are set up on the CRM system correctly
- Attending Lettings and team meetings
- In the case where the tenant or landlord wishes to use their own tenancy agreement refer both parties to independent Solicitors for specialist advice
- Maintaining paperless filing system – ensuring accurate and up to date.
- Keeping databases up to date including RPS
- Proactively maintaining own legal knowledge and comply with all Lettings legislation
- Ensuring the necessary processes and procedures are in place to support compliance
- Ensuring accurate data entry and any missing data is obtained and incorrect data corrected
- Undertake any other duties within capabilities as and when required Undertake a proactive mind-set with regards to all tasks to ensure all Clients are receiving an outstanding service level
- Undertaking audits & projects for the team
- Constantly thinking of new ways to help the department streamline processes
- Assisting with arranging team socials
- Managing office supplies and amenities
- When required, welcoming visitors and dealing with as appropriate
- Completed ARLA Level 3
- Key Skills
- At least 5 years’ experience in a similar role
- Excellent communication skills
- Customer-focused with commitment to maintaining excellent service standards at all times
- Organised and systematic - able to prioritise workloads
- Ability to follow processes with good data entry and accuracy
- A smart appearance and professional approach is essential
- Team Player
Person specification
Qualifications
Educated to GCSE level or equivalent as a minimum
Strutt & Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Strutt & Parker - Tenancy Progressor (Temporary Mat Cover) in London employer: Strutt & Parker
Strutt & Parker is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With comprehensive benefits including private medical cover, generous annual leave, and a supportive environment for networking and collaboration, employees in the Suffolk area can thrive both personally and professionally while contributing to meaningful rural consultancy and valuation projects.
StudySmarter Expert Advice🤫
We think this is how you could land Strutt & Parker - Tenancy Progressor (Temporary Mat Cover) in London
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through Strutt & Parker for a Kickstart!
Don’t forget to check out our site for temporary roles at Strutt & Parker. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Strutt & Parker - Tenancy Progressor (Temporary Mat Cover) in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to Strutt & Parker for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with Strutt & Parker and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at Strutt & Parker
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where Strutt & Parker operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on Strutt & Parker.
