At a Glance
- Tasks: Support our sales team and connect buyers with their dream properties.
- Company: Join Strutt & Parker, a leading name in real estate with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, health perks, and a fun work environment.
- Other info: Flexible hours, great team spirit, and opportunities for personal growth.
- Why this job: Make a real impact in the property market while developing your skills.
- Qualifications: Strong communication skills and experience in fast-paced environments are essential.
The predicted salary is between 25000 - 30000 £ per year.
An administrator for our Exeter office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner. The candidate will have previous experience of working in a fast paced environment and be able to provide a high level of service to clients. Self‑motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full‑time role (including some Saturdays) which involves supporting the sales team and includes day‑to‑day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.
Responsibilities
- Registration of new buyers
- Preparation of property brochures
- Coordinating marketing and advertising locally and with nearby offices.
- Management of the KYC and anti‑money laundering processes as required by the Group, liaising with the internal on‑boarding and compliance teams where necessary.
- Management of the invoicing process for the team.
- Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.
- Keeping window cards/brochure displays/office systems up‑to‑date
- Liaising with potential buyers and arranging viewings/managing diaries
- Maintaining client files and the Residential client database
- Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on‑boarding processes.
- Implement strategies for continuous improvement of business processes and increased efficiency
- Any other ad‑hoc administrative duties as required by the team.
Person Specification
- Ability to prioritise and co‑ordinate tasks efficiently ensuring all deadlines are met
- Demonstrable experience of supporting a team of professional fee earners.
- Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar.
- A strong communicator, both verbally and in writing with experience of customer service.
- Ability to establish and maintain effective working relationships with colleagues at all levels
- Punctual and flexible in relation to working hours and duties
- Prior experience of interpreting policies and procedures associated with AML regulations.
- Experience of undertaking client due diligence, including completing independent searches and sanction checks.
- Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made.
- Maintains a positive attitude towards routine tasks.
- Accurate and exceptional attention to detail.
- Understands and appreciates the importance of using discretion when dealing with sensitive information.
- An interest in working real estate/estate agency environment.
Benefits
- Health Cash Plan
- 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits)
- Health screening
- Gym discounts
- Wellbeing support
- Volunteering opportunities
- Cycle to work scheme
- Eye care voucher
- Travel & retail discounts
- Travel insurance
- Concierge service
- Kids pass
- Open fairways golf card
- Great company culture and social events (including sports teams, charity events, art pass)
- Perks at work
- Pension
- Life assurance at 8 x basic salary
- Group income protection
- Long term disability insurance
- Interest free season ticket loan
- Bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme
- Share incentive plan
- Financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Strutt & Parker - Administrator in Exeter employer: Strutt & Parker
Strutt & Parker is an exceptional employer located in Exeter, offering a vibrant work culture that prioritises teamwork and professional growth. With a comprehensive benefits package including health and leisure perks, generous annual leave, and opportunities for community engagement, employees are supported both personally and professionally. The company fosters an inclusive environment where diversity is celebrated, making it an ideal place for those seeking a rewarding career in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Strutt & Parker - Administrator in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Strutt & Parker. Understand their values, culture, and what they’re looking for in an administrator. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, organisation, and customer service. Think of examples from your past experiences that highlight your skills and how you’ve handled pressure. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Strutt & Parker - Administrator in Exeter
Some tips for your application 🫡
Show Off Your Organisational Skills:When writing your application, make sure to highlight your organisational skills. We want to see how you can manage tasks efficiently and keep everything running smoothly, especially in a fast-paced environment like ours.
Communicate Clearly:Since communication is key for this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your excellent verbal and written communication skills, just like we value here at StudySmarter.
Tailor Your Experience:Don’t forget to tailor your application to reflect your previous experience in similar roles. Mention any relevant administrative tasks you've handled, especially those that align with the responsibilities listed in the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Strutt & Parker
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role at Strutt & Parker. Familiarise yourself with tasks like managing client files, coordinating marketing efforts, and supporting the sales team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or colleagues in previous roles. This will showcase your verbal and written skills, which are crucial for the job.
✨Demonstrate Your Organisational Prowess
Be ready to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Share specific instances where you’ve juggled multiple responsibilities and met deadlines. This will highlight your ability to thrive under pressure, a must-have trait for this role.
✨Emphasise Your Team Spirit
Strutt & Parker values teamwork, so be prepared to talk about your experiences working collaboratively. Share stories that illustrate your reliability and flexibility as a team player. This will show that you’re not just self-motivated but also someone who contributes positively to a team dynamic.
