At a Glance
- Tasks: Support the sales team, manage client relationships, and coordinate marketing efforts.
- Company: Join Strutt & Parker, a leading name in real estate with a vibrant team culture.
- Benefits: Enjoy health benefits, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to learn and develop your career.
- Why this job: Be part of a dynamic team and make a real impact in the property market.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in IT.
The predicted salary is between 25000 - 30000 € per year.
An administrator for our Exeter office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner. The candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full-time role (including some Saturdays) which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.
Responsibilities
- Registration of new buyers
- Preparation of property brochures
- Coordinating marketing and advertising locally and with nearby offices
- Management of the KYC and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary
- Management of the invoicing process for the team
- Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum
- Keeping window cards/brochure displays/office systems up-to-date
- Liaising with potential buyers and arranging viewings/managing diaries
- Maintaining client files and the Residential client database
- Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes
- Implement strategies for continuous improvement of business processes and increased efficiency
- Any other ad-hoc administrative duties as required by the team
Person Specification
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
- Demonstrable experience of supporting a team of professional fee earners
- Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar
- A strong communicator, both verbally and in writing with experience of customer service
- Ability to establish and maintain effective working relationships with colleagues at all levels
- Punctual and flexible in relation to working hours and duties
- Prior experience of interpreting policies and procedures associated with AML regulations
- Experience of undertaking client due diligence, including completing independent searches and sanction checks
- Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made
- Maintains a positive attitude towards routine tasks
- Accurate and exceptional attention to detail
- Understands and appreciates the importance of using discretion when dealing with sensitive information
- An interest in working real estate/estate agency environment
Benefits
Health
Strutt & Parker - Administrator in Devon employer: Strutt & Parker
Strutt & Parker is an exceptional employer, offering a dynamic work environment in Exeter where collaboration and professional growth are at the forefront. Employees benefit from a supportive culture that values flexibility and reliability, alongside opportunities for continuous improvement and skill development within the real estate sector. With a commitment to high-quality service and a focus on team success, this role provides a rewarding experience for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Strutt & Parker - Administrator in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Strutt & Parker. Understand their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration roles. Think about how your previous experience aligns with the responsibilities listed in the job description. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! During the interview, highlight your organisational and communication skills. Share specific examples of how you've successfully managed tasks under pressure in past roles. This will demonstrate that you can handle the fast-paced environment at Strutt & Parker.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Strutt & Parker - Administrator in Devon
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you prioritise tasks and manage your time effectively, especially in a fast-paced environment like ours.
Communicate Clearly:Since communication is key for this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your excellent communication skills, both verbal and written.
Tailor Your Experience:When detailing your previous experience, focus on roles where you supported a team or dealt with clients. We love seeing how you've contributed to a team's success and provided top-notch service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Strutt & Parker
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role at Strutt & Parker. Familiarise yourself with tasks like managing client files, coordinating marketing efforts, and supporting the sales team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will showcase your ability to maintain a professional telephone manner and build relationships with clients.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific instances where you successfully coordinated multiple responsibilities or improved processes. This will highlight your ability to work efficiently in a fast-paced environment, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest in the position but also helps you assess if Strutt & Parker is the right fit for you.
