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- Tasks: Support the sales team by managing client interactions and administrative tasks.
- Company: Join Strutt & Parker, a leading real estate agency with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, health perks, and a fun work environment.
- Other info: Great opportunities for personal growth and development in a supportive setting.
- Why this job: Be part of a dynamic team and make a difference in the property market.
- Qualifications: Strong communication skills and experience in a fast-paced environment are essential.
The predicted salary is between 25000 - 30000 £ per year.
As an administrator in our Cirencester office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, willingness to learn and an excellent telephone manner. The role requires experience in a fast‑paced environment, ability to provide high‑level client service, reliability and flexibility. It is a full‑time position (including some Saturdays) supporting the sales team and involves day‑to‑day contact with clients and potential buyers, matching buyers to properties and booking viewings.
Responsibilities
- Registration of new buyers
- Preparation of property brochures
- Coordinating marketing and advertising locally and with nearby offices
- Management of the KYC and anti‑money laundering processes as required by the Group, liaising with the internal onboarding and compliance teams where necessary
- Management of the invoicing process for the team
- Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum
- Keeping window cards/brochure displays/office systems up‑to‑date
- Liaising with potential buyers and arranging viewings/managing diaries
- Maintaining client files and the Residential client database
- Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the onboarding processes
- Implement strategies for continuous improvement of business processes and increased efficiency
- Any other ad‑hoc administrative duties as required by the team
Person specification
- Ability to prioritise and coordinate tasks efficiently ensuring all deadlines are met
- Demonstrable experience of supporting a team of professional fee earners
- Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar
- A strong communicator, both verbally and in writing with experience of customer service
- Ability to establish and maintain effective working relationships with colleagues at all levels
- Punctual and flexible in relation to working hours and duties
- Prior experience of interpreting policies and procedures associated with AML regulations
- Experience of undertaking client due diligence, including completing independent searches and sanction checks
- Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made
- Maintains a positive attitude towards routine tasks
- Accurate and exceptional attention to detail
- Understands and appreciates the importance of using discretion when dealing with sensitive information
- An interest in working in a real estate/estate agency environment
Benefits
- Health Cash Plan
- 25 days annual leave + public holidays (option of purchasing up to 5 additional days via flex benefits)
- Health screening
- Gym discounts
- Wellbeing support
- Volunteering opportunities
- Cycle to work scheme
- Eye care voucher
- Travel & retail discounts
- Travel insurance
- Concierge service
- Kids pass
- Open fairways golf card
- Great company culture and social events (including sports teams, charity events, art pass)
- Perks at work
- Pension
- Life assurance 8× basic salary
- Group income protection
- Long‑term disability insurance
- Interest‑free season ticket loan
- Bonus scheme – eligible to participate in the Company’s Bonus Scheme
- Share incentive plan
- Financial and mortgage advice
Equality and Diversity
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Strutt & Parker - Administrator in Cirencester employer: Strutt & Parker
Contact Detail:
Strutt & Parker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strutt & Parker - Administrator in Cirencester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Strutt & Parker. Understand their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your organisational and communication skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your flexibility! Since the role requires some Saturday work, be ready to discuss your availability. Highlight any previous experience where you've adapted to changing schedules or taken on extra responsibilities. It shows you're a team player who can handle pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Strutt & Parker - Administrator in Cirencester
Some tips for your application 🫡
Show Off Your Organisational Skills: When writing your application, make sure to highlight your organisational skills. We want to see how you prioritise tasks and manage your time effectively, especially in a fast-paced environment like ours.
Communicate Clearly: Since communication is key in this role, ensure your written application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your excellent telephone manner through your writing style.
Tailor Your Application: Make your application stand out by tailoring it to the specific role at Strutt & Parker. Mention relevant experiences that align with the responsibilities listed in the job description, like client service or managing databases.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Strutt & Parker
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator role at Strutt & Parker. Familiarise yourself with tasks like managing client files, coordinating marketing efforts, and handling invoicing. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or colleagues in the past. This will highlight your ability to maintain effective working relationships, which is crucial for the job.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to stay organised, especially in a fast-paced environment. This will reassure the interviewers that you can handle the demands of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you've had to deal with tight deadlines or challenging situations. Sharing these experiences will showcase your reliability and flexibility, key traits for an Administrator at Strutt & Parker.