At a Glance
- Tasks: Coordinate workflows between teams to enhance efficiency and streamline processes.
- Company: Join Strutt & Parker, a leader in real estate with a focus on inclusivity.
- Benefits: Enjoy 25 days annual leave, health plans, gym discounts, and a vibrant company culture.
- Other info: Be part of a diverse team that values innovation and community engagement.
- Why this job: Make a real impact by optimising client onboarding processes in a dynamic environment.
- Qualifications: Strong organisational skills and experience in managing workflows are essential.
The predicted salary is between 30000 - 40000 £ per year.
The LCOT Coordinator will report to the Head of COT, to create uniformity and process efficiency in the coordination between Strutt & Parker’s central Client Onboarding Team (COT) and the Local Client Onboarding Team (LCOT).
Responsibilities
- Manage the process and workflows between COT and LCOT
- Ensure optimisation of resource in LCOT to efficiently manage workflows
- Ensure prioritisation of high importance items
- Monitor the workflows of individuals in the LCOT team
- Work with COT to minimise the frequency or number of individual requests on one file
- Ensure adequate and reasonable chasing of RM’s and clients for outstanding information is occurring in a timely manner
- Highlight latencies and points of concern to Head of COT that could lead to inefficiency within the system
- Create consistency in LCOT operations throughout the S&P ecosystem, which includes:
- Circa 50 Offices and Satellite Locations
- Circa 35 LCOTs (The majority of which have a dual role as an office admin and an LCOT)
- Two Regional Facilitators
- Circa 500 discrete workflow items per month
- Reporting on a weekly basis the status on outstanding workflows through to Head of COT
Key Skills
- Heightened organisational skills
- Proven experience of managing processes and workflows with excellent planning and coordination skills
- Keen eye for improving processes and workflows
- Able to clearly and coherently report to management
- Ability to co-ordinate others in a collegiate but authoritative manner
- Must possess a composed manner in order to be able to work under pressure, managing and prioritising workloads
- Ability to meet deadlines
- Accuracy and attention to detail
Benefits
- Health Cash Plan
- 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits)
- Health screening
- Gym discounts
- Wellbeing support
- Volunteering opportunities
- Cycle to work scheme
- Eye care voucher
- Travel & retail discounts
- Travel insurance
- Concierge service
- Kids pass
- Open fairways golf card
- Great company culture and social events (including sports teams, charity events, art pass)
- Perks at work
- Pension
- Life assurance at 8x basic salary
- Group income protection (long term disability insurance)
- Interest free season ticket loan
- Bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme
- Share incentive plan
- Financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results. We take discrimination very seriously as an organisation. Our employee networks are open to all, and we encourage all people to collaborate and connect with each other.
Every member of staff has one day each year to volunteer, either through one of our events or in their local community, for a cause they are passionate about.
Strutt & Parker - LCOT Coordinator employer: Strutt & Parker LLP
Strutt & Parker is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture enriched by diversity and inclusion. With award-winning benefits such as generous annual leave, health and leisure perks, and opportunities for community engagement, employees are supported in both their personal and professional lives. The collaborative environment fosters innovation and creativity, making it an ideal place for those seeking meaningful and rewarding employment in the heart of the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Strutt & Parker - LCOT Coordinator
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We think you need these skills to ace Strutt & Parker - LCOT Coordinator
Some tips for your application 🫡
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Align with Company Culture:Make sure your application speaks to Strutt & Parker LLP's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Strutt & Parker LLP
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Strutt & Parker LLP.
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