Strutt & Parker - Client Onboarding Analyst

London Permanent Full-Time

The role

The Client Onboarding Analyst (COA) is responsible for onboarding new accounts, performing periodic reviews in accordance with Anti-Money Laundering (AML) regulations or as set by internal policies and procedures for the Strutt and Parker (S&P) Business Lines.

The COA will undertake due diligence to understand the AML risks for all Client and Counterparty relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information are obtained and maintained in accordance with internal and regulatory standards.

The candidate will have previous experience of working in an AML environment and be able to provide a high level of service to both the team and our Clients.

By demonstrating self-motivation, with reliability and flexibility being essential skills, as well as being competent working independently and within a team setting.

This fast-paced role will focus on supporting the Lettings offices within the Residential and Rural UK teams, working alongside the Compliance team and will include day-to-day contact with our customers where necessary.

• Under direct supervision of the S&P Client Onboarding Managers, complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas Group’s AML / KYC policies.
• Supporting all Lettings offices with KYC for all due diligence levels (inclusive of EDD), proactively resolving ad-hoc queries related to all aspects of AML analysis and in addition, where required to assist on sales KYC to support the business.
• Where required, establish and maintain trusted relationships with our customers to facilitate and accelerate the onboarding processes.

Our customer base consists of Individuals, Legal Entities and Wealth Structures, inclusive of Introducers and Partners.

• Assist in training and support to the front offices within Lettings and Sales in accordance with Group polices, account initiation and recertifications.
• Perform periodic reviews of Client accounts as required by the Group policies.
• Actively participate in developing, testing and implementing new or enhanced DD processes and other process improvement initiatives as required.
• Establish and maintain effective relationships with front office staff and the Compliance Team.

Person specification

• Demonstrable experience and undertaking enhanced Client due diligence, including completing independent searches and sanction checks.
• Prior experience interpreting policies and procedures associated with AML regulations.
• Working knowledge of third-party global information sources used to complete Client due diligence searches.
• Excellent written and verbal communication skills.
• Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
• An interest / working knowledge of the Real Estate business (preferred, but not a pre-requisite).
• Personable and people orientated
• Principled and self-assured
• Able to work autonomously and meet targets
• Able to multitask and manage to tight timelines and deliverables
• Able to prioritise and work in an organised fashion
• Extremely detail oriented
• Open to change and future orientated
• Creative thinker who can make logical decisions
• Responsive to Clients and colleagues
• Commercially astute
• We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Stutt & Parker and the wider BNP Paribas is passionate about building inclusive culture where everybody feels they belong and can thrive.

We celebrate diversity and support all our people to reach their potential, find fulfilment at work and use all their diverse ideas and skillsets to deliver for our clients now, and every day.

We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results.

We take discrimination very seriously as an organisation, if you want to raise any concerns of discrimination or issues, please email hr. uk@realestate. bnpparibas

Our employee networks

We want to make a career at Strutt & Parker a fulfilling and enriching experience for people from all backgrounds.

We are committed breaking down barriers are driving positive change within our own organisation and our sector.

We know that the only way to affect change is to act and we promise to take action.

To find out how we are making improvements towards building a more diverse workforce and an inclusive culture, download our combined Gender & Ethnicity Pay Report .

86% of employees feel that the company is an inclusive place to work at and supports diversity (gender, age, ethnic origins, disability, sexual orientation and identity)

• 80% of employees feel they are treated with respect
• Community

We know how important it is to many of our employees to be able to give back to their communities by supporting charities through volunteering and fundraising.

Every member of staff has one day each year to volunteer, either through one of our events or in their local community, for a cause they are passionate about.

For those raising funds, you may be eligible for BNP Paribas’ matched funding which could see your charity fundraising pot topped up.

Employee Networks

Everybody at Strutt & Parker has access employee networks that are open to all, and we encourage all people to collaborate and connect with each other:

• Mix City- gender equality network
• Ability Network- raises awareness of disability related issues
• Early Careers Network- provides support to employees in the early stages of their careers, engaging them to feel more connected with the business as well as creating a sense of community
• Pride- creating a supportive working environment where colleagues, customers and clients from the LGBT+ community feel safe, respected and valued by all
• Multicultural- focuses on creating an inclusive environment by recognizing and celebrating the diverse cultures and traditions of our workforce
• Parents & Carers- helps create an effective support infrastructure to working families
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