At a Glance
- Tasks: Support our sales team and connect buyers with their dream properties.
- Company: Join Strutt & Parker, a leading name in real estate with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, health perks, and a fun work environment.
- Other info: Flexible hours, great career growth, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team and make a real difference in clients' lives.
- Qualifications: Strong communication skills and experience in fast-paced environments are essential.
The predicted salary is between 25000 - 30000 £ per year.
An administrator for our Cirencester office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner. The candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full-time role (including some Saturdays) which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.
Responsibilities
- Registration of new buyers
- Preparation of property brochures
- Coordinating marketing and advertising locally and with nearby offices
- Management of the KYC and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary
- Management of the invoicing process for the team
- Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum
- Keeping window cards/brochure displays/office systems up-to-date
- Liaising with potential buyers and arranging viewings/managing diaries
- Maintaining client files and the Residential client database
- Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes
- Implement strategies for continuous improvement of business processes and increased efficiency
- Any other ad-hoc administrative duties as required by the team
Person Specification
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
- Demonstrable experience of supporting a team of professional fee earners
- Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar
- A strong communicator, both verbally and in writing with experience of customer service
- Ability to establish and maintain effective working relationships with colleagues at all levels
- Punctual and flexible in relation to working hours and duties
- Prior experience of interpreting policies and procedures associated with AML regulations
- Experience of undertaking client due diligence, including completing independent searches and sanction checks
- Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made
- Maintains a positive attitude towards routine tasks
- Accurate and exceptional attention to detail
- Understands and appreciates the importance of using discretion when dealing with sensitive information
- An interest in working real estate/estate agency environment
Benefits
- Health Cash Plan
- 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits)
- Health screening
- Gym discounts
- Wellbeing support
- Volunteering opportunities
- Cycle to work scheme
- Eye care voucher
- Travel & retail discounts
- Travel insurance
- Concierge service
- Kids pass
- Open fairways golf card
- Great company culture and social events (including sports teams, charity events, art pass)
- Perks at work
- Pension
- Life assurance at 8 × basic salary
- Group income protection
- Long-term disability insurance
- Interest-free season ticket loan
- Bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme
- Share incentive plan
- Financial and mortgage advice
Equal Employment Opportunity
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. We take discrimination very seriously as an organisation, if you want to raise any concerns of discrimination or issues, please email hr.uk@realestate.bnpparibas.
Strutt & Parker - Administrator employer: Strutt & Parker LLP
Strutt & Parker is an exceptional employer located in Cirencester, offering a vibrant work culture that prioritises teamwork and professional growth. With a comprehensive benefits package including health and leisure perks, generous annual leave, and opportunities for continuous improvement, employees are supported in both their personal and professional lives. The company fosters an inclusive environment where diversity is celebrated, making it an ideal place for those seeking meaningful and rewarding employment in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Strutt & Parker - Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Strutt & Parker. Understand their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about examples from your past experiences that highlight your organisational skills and ability to work under pressure. We want you to shine!
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your responses. Remember, this role requires excellent verbal and written communication, so demonstrate that you can articulate your thoughts effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Strutt & Parker - Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:When you're writing your application, make sure to highlight your organisational skills. We want to see how you can juggle tasks and keep everything running smoothly, especially in a fast-paced environment like ours.
Communicate Clearly:Since communication is key for this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your excellent written communication skills – it’s a great way to make a good first impression!
Tailor Your Experience:Don’t just send a generic application! Tailor your experience to match the job description. Mention any relevant past roles where you’ve supported a team or dealt with clients, as this will show us you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Strutt & Parker LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role at Strutt & Parker. Familiarise yourself with tasks like managing client files, coordinating marketing efforts, and supporting the sales team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or colleagues in previous roles. This will showcase your verbal and written skills, which are crucial for the job.
✨Demonstrate Your Organisational Prowess
Be ready to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Share specific instances where you’ve juggled multiple responsibilities while maintaining attention to detail. This will highlight your ability to thrive under pressure.
✨Emphasise Teamwork and Flexibility
Strutt & Parker values team players, so come prepared with examples of how you've collaborated with others in past roles. Also, express your willingness to be flexible with working hours and duties, as this role may require some Saturday work. Showing that you're adaptable will make you a strong candidate.
