Strutt & Parker - Associate / Associate Director in Norwich

The role involves the delivery of sales of residential property in the Norwich area. The individual will support the Head of Office in driving revenue, profitability and lead generation throughout their patch. They will be a strong sales person with prior knowledge and a proven record of accomplishment in the same or similar patch.

Responsibilities

• Delivery of individual and team revenue against set targets through the sale of residential properties in the area.
• Develop relationships and work closely with clients through meetings to secure future instructions/business.
• Sourcing, pitching for, and securing new business through developing relationships with potential clients and other relevant stakeholders.
• Provide exceptional customer service to clients, both face to face and by telephone or email.
• Meeting with clients and providing a service tailored to individual instructions.
• Progress sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed.
• Provide informed advice and expertise to clients and colleagues.
• Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities.
• Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.

Person Specification

• Be able to demonstrate a successful track record of meeting and exceeding sales targets.
• Demonstrate in-depth local knowledge of Norwich and the surrounding area.
• Possess excellent negotiating skills and rapport building skills.
• Have experience of leading pitches and securing new business.
• Demonstrate a full understanding of the residential sales process.
• Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions.
• Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents.
• Exhibit commitment to high standards and providing a quality service.
• Be able to show a track record of converting market appraisals to sales revenue.
• Possess a composed manner and ability to work under pressure.
• Have strong time management and ability to prioritise workloads and meet deadlines.
• Exhibit excellent planning, organisational and co-ordination skills.
• Demonstrate excellent telephone manner and communication, both written and verbal.
• Possess the ability to work well as part of a team but also be able to self-motivate and work independently.
• Have working knowledge of Microsoft Office.

Benefits

• Health Cash Plan, up to 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work.
• Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice.

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. We take discrimination very seriously as an organisation. 86% of employees feel that the company is an inclusive place to work at and supports diversity (gender, age, ethnic origins, disability, sexual orientation and identity). 80% of employees feel they are treated with respect.