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- Tasks: Coordinate property maintenance, manage tenant requests, and ensure repairs are completed efficiently.
- Company: Join Strutt & Parker, a leading property management firm with a supportive team culture.
- Benefits: Enjoy 25 days annual leave, health perks, and a bonus scheme.
- Other info: Flexible working hours available, with opportunities for career growth.
- Why this job: Make a real difference in property management while developing your skills in a dynamic environment.
- Qualifications: Experience in property management and strong organisational skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and organised Portfolio Administrator to join our Yorkshire team based in our Harrogate and/or Northallerton offices. This is a key support role, focused on handling tenant maintenance requests, coordinating contractors and ensuring all repairs and property works are followed through to completion. You will be responsible for a portfolio of client properties, to ensure the effective management of the properties, tenants and contractors.
Please note, whilst we expect this role to be a Monday-Friday commitment, we are open to this role being part-time i.e. with shortened hours on some/all days but with a minimum commitment of 30 hours per week, but will consider 25 hours for the right candidate.
Responsibilities- End to end co‑ordination of ad hoc property maintenance and repairs.
- Monitoring of Property Management system to ensure timely delivery of routine compliance works on let property.
- Obtaining quotes and relevant documentation from contractors.
- Use Property Management system to maintain accurate record of work orders, communications and invoices.
- Scheduling of works and liaison with stakeholders e.g. tenants.
- Ensure repairs and maintenance are undertaken in accordance with Health & Safety Regulations.
- Follow up to ensure timely and satisfactory completion.
- Cross‑checking of invoices.
- Update Property Management system to ensure completion of compliance tasks and recurring reminders appropriately diarised.
- Collation of tenancy documentation including drafting tenancy agreements and creating new entries and/or updating portfolio and property details on the Property Management system.
- Managing utility contracts and internal recharging.
- Assisting with the landlord and tenant relationships for existing clients including general property administration.
- Ideally you will be ARLA qualified or willing to work towards this qualification.
- IOSH qualified or willing to undertake IOSH training and any other required internal/external training.
- Prior experience with residential lettings and/or rural property management.
- Commercially astute, practically minded and hands on.
- Have a good understanding of property, construction and repairs, including the working parts of property e.g. central heating systems, etc.
- Diligent, organised and process driven.
- Conscientious, positive and team‑minded with excellent people skills.
- Proficient in MS Office (Word, Excel, Outlook, Teams).
- Must hold full, valid driving licence.
- Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work.
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice.
Strutt & Parker - Portfolio Administrator, Harrogate and/or Northallerton employer: Strutt & Parker LLP
Contact Detail:
Strutt & Parker LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strutt & Parker - Portfolio Administrator, Harrogate and/or Northallerton
✨Tip Number 1
Get to know the company! Research Strutt & Parker and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to property management and tenant relations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Strutt & Parker - Portfolio Administrator, Harrogate and/or Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Portfolio Administrator role. Highlight your experience with property management, tenant relations, and any relevant qualifications like ARLA or IOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Harrogate and/or Northallerton. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Organisational Skills: As a Portfolio Administrator, being organised is key. In your application, mention any tools or systems you've used to manage tasks and projects effectively. We love candidates who can demonstrate their ability to keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Strutt & Parker!
How to prepare for a job interview at Strutt & Parker LLP
✨Know Your Property Management Basics
Brush up on your knowledge of property management systems and the key responsibilities of a Portfolio Administrator. Be ready to discuss how you would handle tenant maintenance requests and coordinate with contractors, as this will show your understanding of the role.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your organisational abilities. Think about times when you successfully managed multiple tasks or projects simultaneously, especially in a property management context. This will highlight your proactive nature and ability to keep things running smoothly.
✨Familiarise Yourself with Health & Safety Regulations
Since the role involves ensuring compliance with health and safety regulations, it’s crucial to have a basic understanding of these. Be prepared to discuss how you would ensure repairs are completed safely and in accordance with regulations, which will show your diligence and attention to detail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest but also helps you gauge if Strutt & Parker is the right fit for you.