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- Tasks: Support operations teams across multiple sites in a fast-paced hospitality environment.
- Company: Join Houston & Hawkes, an award-winning independent caterer recognised for excellence.
- Benefits: Enjoy free meals, life assurance, and exciting company events.
- Other info: Great opportunities for training and career development await you.
- Why this job: Be part of a dynamic team making a real impact in hospitality.
- Qualifications: Experience in hospitality operations and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Location: London / South East (multi-site)
Salary: Competitive – depending on experience
Shift Pattern: Monday–Friday
Houston & Hawkes are seeking a highly organised and proactive Operations Support Manager to support our operations teams across multiple client sites. This role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys working across a variety of locations. Working closely with our Operations Managers and General Managers, you will play an important role in supporting the day-to-day running of sites, ensuring operational standards are maintained and teams are fully supported. This is an excellent opportunity to join a business recognised as one of the best companies to work for in hospitality, offering exposure to premium corporate environments and genuine opportunities for development.
Key Responsibilities
- Supporting Operations Managers and General Managers across multiple sites
- Providing operational support during busy periods, new openings and team absences
- Ensuring consistent standards of food, service and presentation across sites
- Supporting teams with hospitality and service delivery
- Assisting with training and operational improvements
- Building strong relationships with site teams and clients
Requirements
- Previous experience within hospitality operations or contract catering
- Strong organisational and communication skills
- Ability to work across multiple locations
- Proactive and hands-on approach
- Full UK driving licence and access to your own vehicle
Additional Benefits
- Free meals at work
- Employee Assistance Programme
- Life assurance at two times salary
- Annual company Christmas and summer parties
- Recognition schemes and people awards
- Enhanced maternity, paternity and adoption leave
- Day off on your birthday
- Referral bonuses
- Training and development opportunities
Who We Are
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, recognised as one of the best companies to work for in hospitality and a certified B Corp.
Operations Support Manager employer: Strukta Group Ltd
Contact Detail:
Strukta Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Houston & Hawkes on social media and engage with their posts. This shows your interest in the company and helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by researching common questions for Operations Support Managers. Think about how your experience aligns with their needs, especially in multi-site operations and team support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Houston & Hawkes.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Support Manager role. Highlight your previous hospitality experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for hospitality and how your proactive approach can support our operations teams. Keep it engaging and personal – we want to get to know you!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing how you handle busy environments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Strukta Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of hospitality operations. Brush up on your knowledge about food service standards and operational procedures, as this will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Organisational Skills
As an Operations Support Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or locations. This will demonstrate your ability to juggle responsibilities effectively in a fast-paced environment.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Houston & Hawkes and share your enthusiasm for working in a collaborative environment. Strong relationships are crucial in hospitality, so showing your interpersonal skills can set you apart.
✨Be Proactive
Highlight your proactive approach by discussing times when you've taken the initiative to improve operations or support your team. This aligns perfectly with what they're looking for, and it shows that you're not just a follower but someone who can lead and inspire others.