Shop Manager – Wigan Area in Hindley

Hours: 37.5 hours per week (flexible across 7 days)

Contract: Permanent

Closing date: 31 August 2026

Interview date: W/C 07 September 2026

Do you enjoy retail work, meeting targets, and teaming up with volunteers? Would you like to be part of an Outstanding-rated hospice team where compassionate care makes a genuine difference to patients and those important to them? At Wigan & Leigh Hospice, our people are at the heart of everything we do. Together, we deliver outstanding specialist care and support to people living with life-limiting illnesses and those important to them.

Every member of our team plays an important role in helping us deliver the highest standards of care across our community. We are proud to be rated Outstanding by the Care Quality Commission (CQC), reflecting the dedication, expertise and compassion of our colleagues and volunteers. Our values: Compassion, Accessibility, Respect and Excellence - are at the heart of everything we do.

At the heart of everything we do is our commitment to our people. We know that when our staff feel valued, supported and empowered, they can provide the highest standard of care to the patients and families who rely on us. As part of our team, you'll benefit from a rewarding working environment and a comprehensive package designed to support your wellbeing, financial security and professional development, including:

• A warm, welcoming and supportive workplace.
• 35 days' annual leave (including bank holidays), increasing with length of service.
• Discounts on shopping, leisure and holidays.
• Access to an on-demand GP service.
• Westfield Health Cash Plan.
• A wide range of health and wellbeing initiatives.

About the Role: As a Shop Manager you will lead a team of volunteers to maximise the potential of one of our shops – generating much needed funds which will be used to provide palliative and end of life care to people living in the Wigan Borough. This is a chance to make a real and meaningful difference in a charity that is very much rooted in this community. Able to work flexibly across the Wigan area if needed.

This role will mainly be based in one of our charity shops; however, you will be asked to travel to the Hospice or between other Hospice’s shops, therefore a full UK driving licence and access to a car insured for business use is desirable.

Working Pattern: This is a 37.5 - hour per week role, working Monday to Sunday, 9.00am to 5.00pm. This role will involve working weekends, with days off during the week. There may occasionally be a requirement to work hours outside of your normal working week.

Please note: This role is not eligible for sponsorship under the Skilled Worker route of the UK’s points-based immigration system. Applicants must already have the right to work in the UK and will be required to provide evidence of this before taking up the post. Successful appointments will be subject to an Enhanced Disclosure and Barring Service Check (DBS) check as part of the pre-employment screening process.

If you have not heard from us within two weeks after the closing date, please assume that your application has been unsuccessful on this occasion. We appreciate the time and effort taken to apply and thank you for your interest in joining our team.

About us: For more than 40 years, Wigan & Leigh Hospice has supported people living with life-limiting illnesses and those important to them across our local community. As an independent charity, we provide specialist palliative and end-of-life care tailored to the needs of each individual. Our services support people physically, emotionally, socially and spiritually, helping them achieve the best possible quality of life while ensuring dignity, comfort and choice remain at the centre of their care.

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