Sales and Bookings Coordinator
£28,000 a year + performance bonus up to £3,000 · Full-time, 40 hours a week, Monday to Friday · Work from home · Permanent
Every enquiry is a job waiting to be won. We need the person who wins it.
About us
StructSpectrum is a leading structural engineering company, providing structural calculations, design and reports to homeowners, builders and architects across the UK. We’re a growing business with a strong reputation for fast, reliable service, and we’re looking for the right person to join the team.
The role
You’ll be the first person our customers deal with. You’ll receive and reply to client enquiries coming in from various sources, send quotes and follow them up, answer customer questions, and book jobs in. You’ll also monitor jobs in progress and reach out to new potential clients to bring in more work.
You’ll work independently for most of the day, managing your own workload, with the area managers on hand when you need them.
Speed matters here. The fastest good reply usually wins the job, so enquiries and quotes are answered as quickly as possible. This is a performance-focused role, measured on response times and bookings.
What you’ll do
Reply to client enquiries from various sources
Prepare and send quotes for standard jobs
Send follow-ups and reminders
Answer customer questions
Book jobs in
Monitor jobs in progress and keep records updated
Outreach to new potential clients
How the role grows
You’ll start on enquiries and quotes with full training and support. As you learn the business you’ll take on more, with a clear route to Senior Coordinator.
What we’re looking for
Clear, confident writing and a good phone manner
Experience in sales, customer service, bookings or admin
Quick to respond, and motivated by hitting targets
Well organised, with nothing dropped on a busy day
Comfortable with online systems and AI tools
Self-motivated, and able to work independently from home
A strong advantage
Experience in one or more of the following:
Engineering
Construction or...
Contact Details:
StructSpectrum Ltd Careers Recruitment Team
