At a Glance
- Tasks: Help people in housing need and prevent homelessness through expert advice.
- Company: Join Stroud District Council, a supportive team making a real difference.
- Benefits: Enjoy a competitive salary, excellent pension, flexible working, and wellbeing support.
- Other info: Be part of an evolving local government and shape the future.
- Why this job: Make a positive impact in your community while developing your career.
- Qualifications: Experience in housing advice and strong customer service skills required.
The predicted salary is between 33699 - 33699 £ per year.
Stroud District Council is looking for an enthusiastic person with a commitment to helping the public to join our Housing Advice Team. This is a key post in a busy team delivering the Council’s housing advice and homelessness functions. The Housing Advice Team has an impressive record of preventing homelessness and we are looking for candidates to help build on our success.
The purpose of this role is principally focused on homelessness relief and final duty decisions, in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017; including the booking of interim and temporary accommodation and helping customers access a range of housing solutions and outcomes.
About you
You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need. You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure. Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role.
The successful candidate will be part of a busy team dealing with all aspects of homelessness, housing advice and managing the housing register (HomeseekerPlus). The successful candidate will be able to demonstrate experience in the following:
- Experience of dealing with people in difficult situations
- A knowledge of the Housing Act 1996 as amended Part VI allocations and Part VII homelessness
- Experience of working in the housing profession
- Good organisational and time management skills
- High standards of written and verbal communication skills
A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Housing Advice Officer in Stroud employer: Stroud District Local Strategic Partnership
Stroud District Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing through flexible working arrangements and a robust pension scheme. As part of the Housing Advice Team, you will have the opportunity to make a meaningful impact in the community by helping those in housing need, while also benefiting from professional growth opportunities in a dynamic local government setting.
Contact Details:
Stroud District Local Strategic Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice Officer in Stroud
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing advice and homelessness. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and knowledge of the Housing Act.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, make sure to express your enthusiasm for helping people in housing need. Share personal stories or experiences that highlight your commitment to this important work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates about our Housing Advice Team there.
We think you need these skills to ace Housing Advice Officer in Stroud
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Housing Advice Officer role. Use keywords from the job description to show we’re on the same page!
Show Your Passion:We want to see your enthusiasm for helping people in housing need. Share specific examples of how you've made a difference in similar roles to really stand out!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills shine through without fluff.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Stroud District Local Strategic Partnership
✨Know Your Housing Acts
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the legal framework of the role and can apply it in real-life situations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully helped individuals in difficult situations. Highlight your ability to remain calm under pressure and provide exceptional service, as this is crucial for a Housing Advice Officer.
✨Demonstrate Team Spirit
Since you'll be part of a busy team, it's important to convey your ability to work collaboratively. Share instances where you've contributed to a team’s success or helped colleagues, showing that you're a team player who values collective goals.
✨Organise Your Thoughts
Before the interview, think about how you can structure your answers clearly and concisely. Good organisational skills are key in this role, so demonstrating that you can communicate effectively will leave a positive impression.
