At a Glance
- Tasks: Help people find housing solutions and provide essential advice on homelessness.
- Company: Join a supportive local government team making a real difference in the community.
- Benefits: Enjoy a competitive salary, excellent pension, flexible working, and a focus on employee wellbeing.
- Other info: Diverse workplace committed to supporting all employees through upcoming changes.
- Why this job: Be part of an impactful team shaping the future of housing services in Gloucestershire.
- Qualifications: Experience in housing advice and strong customer service skills are essential.
The predicted salary is between 33699 - 33699 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ0271
Date posted: 21/05/2026
Apply by: 04/06/2026
Location: Ebley Mill - Stroud
Salary: £33,699 per annum (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer.
Contractual hours: 37
Basis: Permanent
Job category/type: Housing Advice
About you:
- You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need.
- You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure.
- Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role.
- The successful candidate will be part of a busy team dealing with all aspects of homelessness, housing advice and managing the housing register (HomeseekerPlus).
- The successful candidate will be able to demonstrate experience in the following:
- Experience of dealing with people in difficult situations.
- A knowledge of the Housing Act 1996 as amended Part VI allocations and Part VII homelessness.
- Experience of working in the housing profession.
- Good organisational and time management skills.
- High standards of written and verbal communication skills.
A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Housing Advice Officer employer: Stroud District Local Strategic Partnership
As a Housing Advice Officer at Ebley Mill in Stroud, you will join a supportive and dynamic team dedicated to making a real difference in the community. With an excellent pension scheme, flexible working options, and a strong focus on employee wellbeing, we prioritise your work-life balance and professional growth. Our commitment to diversity and inclusion ensures that all voices are heard, making this an exceptional place to build a meaningful career in local government.
Contact Details:
Stroud District Local Strategic Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing advice roles. Practise your responses, focusing on your experience with the Housing Act and how you've helped people in tough situations. Confidence is key!
✨Tip Number 3
Showcase your passion for helping others during interviews. Share specific examples of how you've made a difference in someone's life through your work. This will demonstrate your commitment and enthusiasm for the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Housing Advice Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing advice and customer service. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant experience!
Show Your Passion:Let your enthusiasm for helping people in housing need shine through in your written application. We love candidates who are genuinely passionate about making a difference, so share your motivation and commitment to this important work.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your organisational skills, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for the Housing Advice Officer position. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Stroud District Local Strategic Partnership
✨Know Your Housing Legislation
Make sure you brush up on the Housing Act and the Homelessness Reduction Act before your interview. Being able to discuss these laws confidently will show that you’re serious about the role and understand the framework you'll be working within.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped people in difficult situations. Highlighting your ability to deliver exceptional customer service under pressure will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Think of specific instances where you managed your time effectively or organised tasks to meet deadlines. This is crucial in a busy team environment, so be ready to share how you keep everything on track.
✨Embrace Diversity and Inclusion
Familiarise yourself with the council's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to creating an inclusive environment for all clients and colleagues, reflecting the community you serve.
