At a Glance
- Tasks: Support a busy call centre and manage customer contacts for property repairs.
- Company: Stroud District Local Strategic Partnership with a focus on community and diversity.
- Benefits: Flexible working, excellent pension scheme, and a commitment to diversity.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a difference in the community.
- Qualifications: Experience in customer service, strong admin skills, and a full UK driving licence.
The predicted salary is between 25000 - 30000 £ per year.
Stroud District Local Strategic Partnership is looking for an enthusiastic individual to join the Property Care Team. This role involves providing support in a busy call centre, managing customer contacts for the Responsive Repair Service, and ensuring efficient maintenance of properties.
The ideal candidate should have experience in similar environments, strong administration and communication skills, and a commitment to delivering exceptional customer service. A full UK driving licence and access to a vehicle are essential.
The position offers flexible working arrangements, excellent pension scheme, and values diversity in its workforce.
Hybrid Repairs & Data Planner in Dursley employer: Stroud District Local Strategic Partnership
Stroud District Local Strategic Partnership is an excellent employer that prioritises employee well-being and professional growth. With a commitment to diversity and inclusion, the Property Care Team fosters a supportive work culture where flexible working arrangements and a robust pension scheme enhance job satisfaction. This role not only offers the chance to make a meaningful impact in the community but also provides opportunities for career development in a dynamic environment.
Contact Details:
Stroud District Local Strategic Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Repairs & Data Planner in Dursley
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Stroud District Local Strategic Partnership. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Stroud District Local Strategic Partnership before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Hybrid Repairs & Data Planner in Dursley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Stroud District Local Strategic Partnership:Your cover letter is your chance to shine! Tell us why you want to work at Stroud District Local Strategic Partnership specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Stroud District Local Strategic Partnership!
How to prepare for a job interview at Stroud District Local Strategic Partnership
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
