Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with tenants and support them in building successful tenancies.
- Company: Stroud District Council, a community-driven and supportive organisation.
- Benefits: Competitive salary, excellent pension, flexible working, and employee wellbeing initiatives.
- Other info: Join a diverse team shaping the future of local government.
- Why this job: Make a positive impact in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 33699 - 33699 ÂŁ per year.
About the Role
Stroud District Council is on the lookout for a passionate, peopleâfocused Housing Officer who's ready to delve into a role where no two days are ever the same! If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.
As a key member of our Housing Team, you'll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You'll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We'd love to hear from you if you're an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset â someone who loves to take initiative and make things happen
- A CIH qualification (or you're working towards one) or extensive housing/income management experience.
Most importantly, we're looking for someone who cares - someone who wants to make a positive difference in people's lives and contribute to a supportive, forwardâthinking team.
If this role feels like your next adventure and you're excited to join an ambitious, friendly, and communityâdriven team, we'd love to hear from you!
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It's green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Housing Officer - Ebley Mill - Stroud in Wotton-under-Edge employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Housing Officer - Ebley Mill - Stroud in Wotton-under-Edge
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stroud District Council. Understand their values, recent projects, and community initiatives. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Housing Officer. Remember, they want to see your passion for helping people and your problem-solving skills!
â¨Tip Number 3
Be yourself! During the interview, let your personality shine through. Theyâre looking for someone who cares and can connect with tenants. Share personal stories that highlight your customer service skills and your commitment to making a positive difference.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great opportunity to reiterate why youâd be a fantastic fit for the Housing Officer position!
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in Wotton-under-Edge
Some tips for your application đŤĄ
Show Your Passion: Let your enthusiasm for housing shine through in your application. We want to see that you genuinely care about making a positive difference in people's lives, so share any relevant experiences that highlight your passion for community and customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Weâre looking for strong tenancy management and a proactive mindset, so highlight those qualities clearly!
Be Personable: Remember, weâre all about connecting with people! Use a friendly tone in your written application to show that youâre approachable and ready to engage with our tenants. A warm, inviting style can make a big difference.
Apply Through Our Website: Donât forget to submit your application through our official website. Itâs the best way to ensure it gets to us directly, and youâll find all the details you need there. We canât wait to hear from you!
How to prepare for a job interview at Stroud District Council
â¨Know Your Stuff
Make sure you brush up on housing legislation and tenancy management. Familiarise yourself with the key issues facing social housing today, especially in Stroud. This will show that you're not just passionate but also knowledgeable about the role.
â¨Show Your People Skills
As a Housing Officer, you'll be working closely with tenants. Prepare examples of how you've successfully resolved conflicts or supported residents in the past. Highlight your customer service skills and your ability to connect with people from diverse backgrounds.
â¨Be Solution-Focused
Demonstrate your proactive mindset by preparing to discuss specific challenges you've faced in previous roles and how you tackled them. Think about times when you took the initiative to improve a situation or process â this is what they want to see!
â¨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, community initiatives, or future projects at Stroud District Council. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.