At a Glance
- Tasks: Engage with tenants, manage rent accounts, and ensure vibrant communities.
- Company: Stroud District Council, a community-focused organisation.
- Benefits: Competitive salary, excellent pension, flexible working, and wellbeing support.
- Other info: Join a diverse team committed to shaping the future of local government.
- Why this job: Make a positive impact in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 33699 - 33699 £ per year.
We have two positions available: 1 X full time, permanent. 1 X full time, temporary maternity cover, up to 12 months.
About the Role
Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to jump into a role where no two days are ever the same! If you thrive in a dynamic environment, love solving problems, and enjoy connecting with people, this could be your perfect next step. As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We’d love to hear from you if you’re an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
- A CIH qualification (or you’re working towards one) or extensive housing/income management experience
Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.
If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you! For an informal chat or more information, get in touch with Stuart Pattison, Head of Tenant Relationships.
CLOSING DATE: 23rd August 2026
INTERVIEW DATE: 3rd September 2026
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. We welcome applications from neurodivergent candidates and value the diverse lived experiences they bring. We recognise the wide range of cognitive strengths that contribute to delivering high-quality services.
We are committed to ensuring that every applicant can participate fully and fairly in our recruitment process. To support this, we offer workplace adjustments at every stage. Please let us know if you have any additional requirements as we are here to help create a positive, inclusive, and equitable experience for all.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Region:
Location: Ebley Mill - Stroud
Salary: GBP 33,699 per annum (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website
Contractual hours: 37
Basis: Permanent
Housing Officer X 2 - Ebley Mill - Stroud in Suffolk employer: Stroud District Council
Join us at Ebley Mill in Stroud as a Communication & Engagement Officer, where your creativity and passion for impactful communication will thrive. We offer a supportive work culture that values diversity and inclusion, alongside excellent benefits such as a flexible working scheme, hybrid working options, and a strong pension plan. This role not only allows you to make a meaningful difference in the community but also provides opportunities for personal and professional growth within a dynamic local government environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer X 2 - Ebley Mill - Stroud in Suffolk
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Stroud District Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Stroud District Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Stroud District Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Stroud District Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Officer X 2 - Ebley Mill - Stroud in Suffolk
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Stroud District Council:Before hitting send, make sure to tailor your application specifically to Stroud District Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Stroud District Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
