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- Tasks: Coordinate the management of empty properties and support the Property Care Team.
- Company: Stroud District Council, committed to excellent customer service and community diversity.
- Benefits: Competitive salary, excellent pension scheme, flexible working, and employee wellbeing initiatives.
- Why this job: Join a dynamic team shaping the future of local government in a vibrant community.
- Qualifications: Experience in administration, construction, or data analysis; strong attention to detail required.
- Other info: Opportunity for career growth in a supportive environment during local government changes.
The predicted salary is between 28600 - 28600 £ per year.
We are seeking an enthusiastic individual, who is organised and has an attention to detail, is adaptable and committed to delivering excellent customer service. You will be providing support to the Property Care Team in the management of returning empty properties to new tenants and facilitating mutual exchanges.
Stroud District Council owns and manages over 5000 homes across Stroud District and our Management systems form the foundation upon which the rest of the business is built and forms an essential strand of the fabric of business critical information. This role will co-ordinate across multiple systems and operational teams to ensure we are able to manage the changing of tenancies and empty properties.
You will ideally have experience of providing a similar role and have a background in construction or data analysis, and have strong administration skills. You will also have experience in:
- Information systems and databases - Northgate and Keystone knowledge is a distinct advantage
- Excellent skills and experience using Microsoft Access and Excel
- Strong attention to detail
- Ability to work to strict deadlines
- Excellent written and oral communication skills
We are particularly interested in applicants who have experience of working within a local authority or social housing environment. A full UK driving licence and access to a vehicle for work purposes is essential, and you will need to demonstrate a real passion to provide excellent customer service.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious.
Salary: GBP 28,598 per annum
Package: Excellent pension scheme - Flexi Working Scheme - Employee Wellbeing Offer
Contractual hours: 37
Basis: Permanent
Voids Co-ordinator in Stroud employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Co-ordinator in Stroud
✨Tip Number 1
Network like a pro! Reach out to people in the housing services sector, especially those who work with local authorities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with information systems and databases. This will help you stand out during interviews and showcase your attention to detail.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on your communication skills. This will help you articulate your passion for customer service and your adaptability in various situations.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it shows you're proactive and keen to be part of our team at Stroud District Council.
We think you need these skills to ace Voids Co-ordinator in Stroud
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in property management and customer service. We want to see how your skills align with the Voids Co-ordinator role, so don’t hold back on showcasing your relevant background!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, ensure your application is free from typos and errors. We appreciate a polished application that reflects your organisational skills and commitment to excellence.
Highlight Relevant Experience: If you’ve worked with information systems like Northgate or Keystone, make sure to mention it! We’re keen on candidates who can demonstrate their familiarity with these tools, so don’t forget to include any relevant experience in your application.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Stroud District Council
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Voids Co-ordinator. Brush up on your knowledge of property management, especially around returning empty properties and mutual exchanges. Understanding the systems like Northgate and Keystone will give you a leg up!
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines, as this will resonate well with the interviewers.
✨Customer Service is Key
Demonstrate your commitment to excellent customer service. Think of specific instances where you went above and beyond for a customer or resolved a tricky situation. This will show that you understand the importance of customer satisfaction in housing services.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to convey information clearly and effectively, so consider how you can articulate your thoughts on the role and your experiences. A mock interview with a friend can help you refine your delivery.
