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- Tasks: Lead and modernise revenue and benefits services for Stroud District Council.
- Company: Join a values-driven team at Stroud District Council in beautiful Gloucestershire.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on community financial sustainability and customer experience.
- Qualifications: Expertise in revenues and benefits with strong financial acumen required.
- Other info: Exciting transformation journey with a focus on innovation and shared learning.
The predicted salary is between 66952 - 66952 £ per year.
Stroud District Council is seeking a passionate, values-driven leader to join our leadership and management team as the next Head of Revenue and Benefits following the announcement of the current post holder's retirement. This is a critical statutory service for the Council, sitting at the heart of our financial sustainability, customer experience and support to residents and businesses across the district.
Managing services responsible for Council Tax, Business Rates, Housing Benefits, Council Tax Support, Sundry Debtors, Collection and Enforcement and Creditors, this role carries significant responsibility overseeing systems that administer in excess of £190m annually. The impact of this service is felt daily by our residents, businesses and Members, so influential leadership and commitment to our Council values will be essential.
This is also a genuinely exciting time to join the Council. The service is on a journey of modernisation and transformation, including the introduction of new cloud based billing and revenues system, smarter use of data and insight, and more customer focused digital solutions. You will have the opportunity to review, redesign and future proof the service, ensuring it remains resilient, efficient and compliant in an evolving financial and legislative environment.
The service has deep expertise and a strong sense of loyalty to the Council and community they serve; the right leader will harness this commitment while inspiring new ways of working, continuous improvement and a culture of shared learning.
As Head of Service, you will provide strategic and operational leadership to multidisciplinary teams, developing a high performing, customer centred culture that reflects our Council values, while ensuring performance, budgets and statutory responsibilities are effectively managed. You will work closely with Members, the Strategic Leadership Team and external partners, providing clear, confident advice on complex and often sensitive financial matters.
We are open to candidates from a variety of professional backgrounds, provided you bring expertise in revenues and benefits, strong financial acumen and the credibility to lead one of the Council's most visible and business critical services. An IRRV qualification is desirable, but not essential for candidates with equivalent senior experience.
We offer flexible working, including hybrid arrangements, without mandated office days and are open to part time working for the right person.
Head of Revenue & Benefits in Stroud employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Revenue & Benefits in Stroud
✨Tip Number 1
Network like a pro! Reach out to your connections in the local government sector or related fields. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on opportunities at Stroud District Council!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and driving change. Talk about how you've led projects that improved customer service or financial processes – it’s all about demonstrating your impact!
✨Tip Number 3
Be prepared for the interview! Research Stroud District Council’s current initiatives, especially around modernisation and transformation. Bring ideas to the table on how you can contribute to their goals, particularly in enhancing customer-focused digital solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Head of Revenue & Benefits in Stroud
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you're excited about leading the Revenue and Benefits team at Stroud District Council. A genuine passion for public service can really make your application stand out.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job description. Highlight your expertise in revenues and benefits, and don’t forget to mention any leadership roles you've had that demonstrate your ability to inspire teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Use it to explain how your background fits the role and how you plan to contribute to the Council's modernisation journey. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Stroud District Council
✨Know Your Numbers
As the Head of Revenue & Benefits, you'll be dealing with significant financial figures. Brush up on your knowledge of Council Tax, Business Rates, and Housing Benefits. Be prepared to discuss how you would manage a budget exceeding £190m and demonstrate your financial acumen during the interview.
✨Showcase Leadership Skills
This role requires strong leadership to inspire multidisciplinary teams. Think of examples from your past where you've successfully led a team through change or transformation. Highlight your ability to foster a customer-centred culture that aligns with the Council's values.
✨Embrace Modernisation
The Council is on a journey of modernisation, so be ready to discuss your experience with new technologies and data-driven insights. Share your thoughts on how you would implement cloud-based systems and improve customer-focused digital solutions in the revenue and benefits sector.
✨Prepare for Complex Conversations
You'll need to provide clear advice on sensitive financial matters. Prepare for questions that may require you to navigate complex scenarios. Think about how you would communicate difficult information to stakeholders while maintaining transparency and trust.