Stroud District Council is seeking a proactive individual to join the Customer Contact Centre. You will deliver efficient and friendly service, resolving queries at the first point of contact across telephone, in person, email, letter, and online.
The role is based at Ebley Mill (Council HQ) with opportunities to work across a range of channels and to support residents, partners, and staff. Interview dates are 14th & 15th December 2026.
First-Contact Customer Experience Specialist in Stroud employer: Stroud District Council
Stroud District Council is an exceptional employer, offering a unique opportunity to work in the picturesque Cotswolds while championing sustainability and community engagement. With a strong commitment to employee wellbeing, flexible working arrangements, and a focus on professional development, we foster a collaborative and inclusive work culture that empowers our staff to make a meaningful impact. Join us in shaping the future of local government and enjoy a rewarding career with excellent benefits, including a robust pension scheme and support for diverse needs.
