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- Tasks: Lead a team to manage tenancies and ensure excellent service for tenants.
- Company: Join Stroud District, a vibrant and eco-conscious community focused on creativity and collaboration.
- Benefits: Enjoy flexible working, a great pension scheme, and a strong focus on employee wellbeing.
- Why this job: Make a real impact in the community while working in a supportive and dynamic environment.
- Qualifications: Must be highly organised with a full UK driving licence and experience in tenancy management.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 31949 - 42627 £ per year.
We have an exciting opportunity for an enthusiastic, self-motivated Senior Housing Officer to join our creative, forward-thinking team.
About You
The successful applicant will be highly organised and able to show commitment, energy and enthusiasm alongside a positive attitude to ensure tenants receive an excellent service. You will need to be proactive in dealing with complex tenancy management issues, Intensive MARAC cases and have an understanding of asset-based community development (ABCD) in relation to delivering services in the local communities.
Key responsibilities will include:
- Responsibility for an overall patch, holding your own case load, whilst directly supervising a small team of direct reports to ensure the delivery of an excellent Tenancy Management service.
- Focussing on sustaining minimal rent arrears, overseeing estate management and adherence to tenancy conditions.
A full UK driving licence and access to a vehicle for work purposes is essential.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious.
Salary: GBP 37,938 per annum
Contractual hours: 37
Basis: Permanent
Senior Housing Officer - Ebley Mill - Stroud employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Officer - Ebley Mill - Stroud
✨Tip Number 1
Familiarise yourself with the local community and its specific housing needs. Understanding the demographics and challenges faced by tenants in Stroud will help you demonstrate your commitment to providing excellent service during interviews.
✨Tip Number 2
Network with current or former employees of Stroud District Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss your experience with tenancy management and any relevant case studies. Being able to articulate how you've successfully handled complex cases will showcase your expertise and problem-solving abilities.
✨Tip Number 4
Demonstrate your understanding of asset-based community development (ABCD) in your conversations. Highlighting your knowledge in this area will show that you are proactive and aligned with the organisation's goals for community engagement.
We think you need these skills to ace Senior Housing Officer - Ebley Mill - Stroud
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Senior Housing Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise your experience in tenancy management, particularly with complex cases and community development. Use specific examples to demonstrate your ability to manage a caseload effectively.
Highlight Soft Skills: The role requires a positive attitude and strong organisational skills. Make sure to include examples of how you've demonstrated these qualities in previous roles, especially in team supervision and customer service.
Personalise Your Application: Address your application to the hiring manager if possible, and mention why you are specifically interested in working for Stroud District. This shows genuine interest and can set you apart from other candidates.
How to prepare for a job interview at Stroud District Council
✨Show Your Organisational Skills
As a Senior Housing Officer, being highly organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, demonstrating your ability to prioritise and stay on top of your responsibilities.
✨Demonstrate Proactivity
The role requires a proactive approach to complex tenancy management issues. Be ready to discuss specific situations where you took the initiative to resolve problems or improve processes, showcasing your problem-solving skills and commitment to excellent service.
✨Understand Community Development
Familiarise yourself with asset-based community development (ABCD) principles. During the interview, express your understanding of how these concepts can be applied to enhance service delivery in local communities, which will show your alignment with the organisation's values.
✨Prepare for Team Leadership Questions
Since you'll be supervising a small team, expect questions about leadership and team dynamics. Think of examples that highlight your experience in managing teams, fostering collaboration, and ensuring high performance, as this will demonstrate your capability to lead effectively.
