Housing Officer - Ebley Mill - Stroud in Salisbury
Housing Officer - Ebley Mill - Stroud

Housing Officer - Ebley Mill - Stroud in Salisbury

Salisbury Full-Time 33699 - 33699 £ / year (est.) Home office (partial)
Stroud District Council

At a Glance

  • Tasks: Connect with tenants and support them in building successful tenancies.
  • Company: Join Stroud District Council, a community-driven and supportive organisation.
  • Benefits: Enjoy a competitive salary, excellent pension, flexible working, and wellbeing support.
  • Other info: Be part of shaping the future of local government in a vibrant community.
  • Why this job: Make a positive impact in people's lives while working in a dynamic environment.
  • Qualifications: Experience in housing management and a passion for customer service.

The predicted salary is between 33699 - 33699 £ per year.

Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to delve into a role where no two days are ever the same!

If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.

As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.

About You

We’d love to hear from you if you’re an experienced housing professional who brings:

  • Strong tenancy management and enforcement experience within social housing
  • A solid understanding of housing legislation and the regulatory framework
  • Energy, enthusiasm and a real passion for delivering brilliant customer services
  • A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
  • A CIH qualification (or you’re working towards one) or extensive housing/income management experience.

Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.

If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you!

In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.

Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.

Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.

Housing Officer - Ebley Mill - Stroud in Salisbury employer: Stroud District Council

Stroud District Council is an exceptional employer, offering a vibrant and supportive work culture where employees are empowered to make a meaningful impact in the community. With a strong focus on employee wellbeing, flexible working arrangements, and opportunities for professional growth, you will thrive in a dynamic environment that values diversity and collaboration. Join us at Ebley Mill in Stroud, where your passion for housing can truly shine as you help shape the future of local government.
Stroud District Council

Contact Detail:

Stroud District Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer - Ebley Mill - Stroud in Salisbury

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Stroud District Council. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Housing Officer. The more comfortable you are, the better you'll come across during the actual interview.

✨Tip Number 3

Show your passion! When discussing your previous roles, highlight specific examples where you made a positive impact on tenants' lives. This is your chance to shine and demonstrate that you care about making a difference in the community.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in Salisbury

Tenancy Management
Housing Legislation Knowledge
Customer Service Skills
Problem-Solving Skills
Proactive Mindset
Initiative
CIH Qualification or Housing/Income Management Experience
Communication Skills
Community Engagement
Attention to Detail
Team Collaboration
Adaptability
Empathy

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a positive difference in people's lives and are excited about joining our community-driven team.

Tailor Your Experience: Make sure to highlight your relevant experience in tenancy management and customer service. We’re looking for someone with a solid understanding of housing legislation, so don’t forget to mention any specific achievements or challenges you've tackled in your previous roles.

Be Personable: Remember, we’re all about connecting with people! Use a friendly tone in your application to reflect your ability to build relationships with tenants. This will help us see how you can be the trusted point of contact for our communities.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team at Stroud District Council!

How to prepare for a job interview at Stroud District Council

✨Know Your Housing Legislation

Brush up on your knowledge of housing legislation and the regulatory framework. Being able to discuss relevant laws and how they apply to tenancy management will show that you’re not just passionate but also knowledgeable about the field.

✨Showcase Your Customer Service Skills

Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you solved problems for tenants or improved their experience, as this aligns perfectly with what Stroud District Council is looking for.

✨Demonstrate Your Proactive Mindset

Be ready to share instances where you took the initiative to resolve issues or improve processes. This role requires someone who can think on their feet, so highlighting your proactive approach will set you apart from other candidates.

✨Connect with the Community Spirit

Research Stroud District and its community initiatives. Showing that you understand and care about the local area will resonate well with the interviewers, as they are looking for someone who wants to make a positive difference in people’s lives.

Housing Officer - Ebley Mill - Stroud in Salisbury
Stroud District Council
Location: Salisbury

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