Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer calls, schedule repairs, and support a friendly office environment.
- Company: Join Stroud District Council, a dynamic and eco-conscious organisation committed to community welfare.
- Benefits: Enjoy flexible working, excellent pension, hybrid options, and a focus on employee wellbeing.
- Why this job: Be part of a supportive team in a vibrant community that values diversity and creativity.
- Qualifications: Previous admin and scheduling experience with strong communication skills required.
- Other info: This is a maternity cover role for up to 9 months at Littlecombe Depot.
The predicted salary is between 27711 - 27711 £ per year.
In April 2020, Stroud District Council internalised its Repair Service. Property Care is looking for someone to work within a fast moving and friendly office. You will be responsible for taking phone calls from customers, diagnosing and scheduling repairs to the Council’s homes and liaising with operatives, contractors and tenants, along with other administrative tasks.
You will need to be able to communicate effectively with a variety of people and remain calm when dealing with stressful situations or challenging customers. You should have administrative and scheduling experience and be used to working with computers, particularly in relation to data inputting. Excellent verbal and written communication skills are essential, as well as the ability to cope under pressure. This role requires enthusiasm, energy, and a team player.
For an informal discussion on the position, please contact Helen Coughlan, Business Support Manager at 01453 766321.
In exchange for your expertise, experience, and enthusiasm, we provide a range of staff benefits:
- Excellent pension scheme
- Flexi Working Scheme
- Hybrid working approach
- Employee Wellbeing Offer
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientations, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people, and children. Safer recruitment practices are applied to all job vacancies.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people, and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place.
Salary: £27,711 pro rata, per annum
Contractual hours: 22.12
Basis: Temporary
Resource Planner - maternity cover up to 9 months - Littlecombe Depot - Dursley employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planner - maternity cover up to 9 months - Littlecombe Depot - Dursley
✨Tip Number 1
Familiarise yourself with the Stroud District Council's Repair Service and its operations. Understanding their processes and values will help you demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios where you handle challenging customer interactions. This will prepare you to remain calm and effective under pressure, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of Stroud District Council, if possible. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Highlight any relevant administrative and scheduling experience in your conversations. Be ready to discuss specific examples of how you've successfully managed similar tasks in previous roles.
We think you need these skills to ace Resource Planner - maternity cover up to 9 months - Littlecombe Depot - Dursley
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Highlight key skills such as communication, scheduling experience, and the ability to handle stressful situations.
Tailor Your CV: Customise your CV to reflect your relevant administrative and scheduling experience. Use specific examples that demonstrate your ability to communicate effectively and cope under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention how your skills align with the job requirements and express your interest in contributing to the team at Stroud District Council.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stroud District Council
✨Show Your Communication Skills
Since the role involves liaising with customers and operatives, it's crucial to demonstrate your effective communication skills. Be prepared to discuss examples of how you've successfully handled challenging conversations or resolved conflicts in the past.
✨Highlight Your Administrative Experience
Make sure to emphasise your previous administrative and scheduling experience. Discuss specific tools or software you’ve used for data inputting and how they helped streamline processes in your past roles.
✨Stay Calm Under Pressure
The job requires someone who can remain calm in stressful situations. Prepare to share instances where you managed high-pressure scenarios effectively, showcasing your ability to think clearly and act decisively.
✨Demonstrate Team Spirit
As a team player, it’s important to convey your enthusiasm for collaboration. Share examples of how you’ve worked well within a team, contributed to group goals, and supported colleagues in achieving success.
