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For Companies At a Glance
- Tasks: Support tenants and manage tenancies in a vibrant community-focused role.
- Company: Stroud District Council, dedicated to making a positive impact.
- Benefits: Competitive salary, excellent pension, flexible working, and wellbeing support.
- Other info: Be part of an exciting chapter in local government with growth opportunities.
- Why this job: Join a passionate team and make a real difference in people's lives.
- Qualifications: Experience in housing management and a proactive, customer-focused attitude.
The predicted salary is between 33699 - 33699 £ per year.
About the Role
Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to delve into a role where no two days are ever the same! If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.
As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We’d love to hear from you if you’re an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
- A CIH qualification (or you’re working towards one) or extensive housing/income management experience
Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.
If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you!
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Housing Officer - Ebley Mill - Stroud in London employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Ebley Mill - Stroud in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stroud District Council. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community-driven mission.
✨Tip Number 2
Practice your people skills! As a Housing Officer, you'll be working closely with tenants. Think about examples from your past experiences where you've successfully resolved issues or built relationships. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Don’t shy away from asking questions! When you get the chance, ask about the team dynamics or the challenges they face. This shows that you're proactive and genuinely interested in how you can contribute to making a positive difference in people's lives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the benefits we offer. We’re excited to see your application and hopefully welcome you to our team!
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for housing shine through in your application. We want to see that you genuinely care about making a positive difference in people's lives, so share any relevant experiences that highlight your passion for community and customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We’re looking for strong tenancy management and enforcement experience, so don’t forget to showcase that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and what we do at Stroud District Council!
How to prepare for a job interview at Stroud District Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and the regulatory framework. Being able to discuss relevant laws and how they apply to tenancy management will show that you’re not just passionate but also well-informed.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you solved problems for tenants or improved their experience, as this is crucial for a Housing Officer.
✨Demonstrate Your Proactive Mindset
Be ready to share instances where you took the initiative to resolve issues or improve processes. This role requires someone who can think on their feet, so highlight your solution-focused approach during the interview.
✨Connect with the Community
Research Stroud District and its communities. Showing genuine interest in the area and understanding the unique challenges residents face will help you stand out as a candidate who truly cares about making a positive difference.