At a Glance
- Tasks: Help prevent homelessness and provide housing advice to those in need.
- Company: Join Stroud District Council's passionate Housing Advice Team.
- Benefits: Enjoy a competitive salary, excellent pension, and flexible working options.
- Other info: Be part of a diverse team in a dynamic, green community.
- Why this job: Make a real difference in people's lives while shaping local government.
- Qualifications: Experience in housing roles and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Stroud District Council is looking for an enthusiastic person with a commitment to helping the public to join our Housing Advice Team. This is an exciting new role in a busy team delivering the Council’s housing advice and homelessness functions. The Housing Advice Team has an impressive record of preventing homelessness and we are looking for candidates to help build on our success. The purpose of this role is to prevent homelessness by using established procedures and developing creative new solutions, and through implementation of the statutory framework.
About you
You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need. You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure. Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role. The successful candidate will be part of a busy team dealing with all aspects of homelessness, housing advice and managing the housing register (HomeseekerPlus).
The successful candidate will be able to demonstrate experience in the following:
- Experience of dealing with people in difficult situations
- A knowledge of the Housing Act 1996 as amended Part VI allocations and Part VII homelessness
- Experience of working in the housing profession
- Good organisational and time management skills
- High standards of written and verbal communication skills
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Salary: GBP 33,699 pro rata (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer
Contractual hours: 22.2
Basis: Permanent
Homelessness Prevention Officer (part time) - Ebley Mill - Stroud in Kingscourt employer: Stroud District Council
Stroud District Council is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the community. With a strong commitment to employee wellbeing, flexible working arrangements, and opportunities for professional growth, you will be part of a dedicated team that reflects the diversity of our vibrant district. Join us at Ebley Mill in Stroud, where your contributions will help shape the future of local government and support individuals in housing need.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Prevention Officer (part time) - Ebley Mill - Stroud in Kingscourt
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Stroud District Council and their housing initiatives. Show us that you’re not just passionate about helping people but also knowledgeable about the specific challenges they face in the area.
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with people in difficult situations, being able to convey empathy and clarity is key. Role-play with a friend or record yourself to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Stroud District Council.
We think you need these skills to ace Homelessness Prevention Officer (part time) - Ebley Mill - Stroud in Kingscourt
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for helping people shine through in your application. We want to see that you’re genuinely committed to making a difference in the lives of those facing housing challenges.
Highlight Relevant Experience:Make sure to showcase any previous experience in housing or front-line roles. We’re looking for candidates who can demonstrate their knowledge of the Housing Act and their ability to handle difficult situations with ease.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-organised thoughts and high standards of communication, so make sure your written skills are on display!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity in our Housing Advice Team.
How to prepare for a job interview at Stroud District Council
✨Know Your Legislation
Make sure you brush up on the Housing Act and the Homelessness Reduction Act before your interview. Being able to discuss these laws confidently will show that you understand the framework you'll be working within and can apply it effectively in real situations.
✨Show Your Passion
This role is all about helping people in housing need, so let your enthusiasm shine through! Share specific examples from your past experiences where you've made a difference in someone's life or helped resolve a difficult situation. This will demonstrate your commitment to the cause.
✨Demonstrate Your Customer Service Skills
Since you'll be dealing with people in challenging circumstances, it's crucial to highlight your customer service experience. Prepare to discuss how you've handled tough conversations and maintained professionalism under pressure. Real-life examples will make your case stronger!
✨Organise Your Thoughts
With the busy nature of the role, good organisational skills are key. Before the interview, think about how you manage your time and tasks. Be ready to share strategies you've used in the past to stay organised and ensure you meet deadlines, especially in high-pressure situations.
